Experienced with coordinating and overseeing catering operations for diverse events. Utilizes strong organizational skills and attention to detail to manage logistics and ensure client satisfaction. Track record of effective team leadership and problem-solving in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Catering Captain
Columbia Hospitality Inc.
Tacoma, WA
09.2025 - Current
Led banquet setup, service, and breakdown for catered events, ensuring smooth guest experience and timing.
Coordinated with culinary and events teams to execute banquet event orders and special service requests.
Supervised catering staff during functions, assigning stations and maintaining service standards.
Verified room layouts, linens, tableware, and equipment matched event specifications before guest arrival.
Resolved on-site service issues quickly to keep events running efficiently and professionally.
Banquet Server
Columbia Hospitality Inc.
Tacoma, WA
05.2024 - 09.2025
Executed timely setup and breakdown of banquet events, ensuring optimal guest experience.
Coordinated with kitchen staff to deliver high-quality food service at food service times.
Trained new servers on service protocols and best practices for guest engagement.
Monitored dining areas to maintain cleanliness and address guest needs promptly.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
DINING & EVENTS SERVICES FRONT OFFICE ASSISTANT
University Of Puget Sound
Tacoma, Wa
10.2023 - 06.2024
Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Supported staff members with administrative tasks, improving productivity across various departments.
Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
Followed detailed directions from management to complete daily paperwork and computer data entry.
0 yrs 6 mos
FOOD RUNNER/HOSTESS
State Of Mind Public House And Pizzeria
08.2019 - 01.2023
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Input orders accurately into POS terminal, split bills and accepted payments.
Delivered pick-up and curbside orders to guests.
Bussed and reset tables to keep dining room and work areas clean.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
3 yrs 5 mos
Education
No Degree - Sociology And Anthropology
University of Puget Sound
Tacoma, WA
Skills
Hospitality and Accommodation
Safe Food Handling
Phone Inquiries
File Organization
Staff management
Bartending Experience
Organization and Time Management
Knowledge and understanding of appropriate urgency in higher stress environments