Sofiea Pun
West Hartford
Summary
Offering strong communication and interpersonal skills, eager to learn and develop within professional environment. Contributes to smooth and efficient office workflow by handling phone calls and appointments, and maintaining organized records. Ready to use and develop organizational and customer service learned from past experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Ichiro Hibachi & Sushi
West Hartford, CT
09.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations efficiently, optimizing seating arrangements during peak hours.
- Coordinated with kitchen and waitstaff to enhance guest experience.
- Maintained cleanliness and organization of entrance and waiting areas.
- Handled guest inquiries and complaints with professionalism and courtesy.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Apple Tree
480 New Park Ave, West Hartford, CT 06110
01.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Conard High School
West Hartford, CTSkills
- Cash Counting Machine Operations
- Issue Resolution
- Product Knowledge
- Stocking and Replenishing
- Verbal and Written Communication
- Cooperative Attitude
- Adaptable and Flexible
- Teamwork and Collaboration
- Organizing Work Stations
- Handling complaints
- Complex Problem-solving
- Scheduling
- Judgment and decision making
Timeline
Restaurant Hostess
Ichiro Hibachi & Sushi
09.2025 - Current
Cashier
Apple Tree
01.2023 - 08.2023
Conard High School