Sofiiа Dickinson
Alhambra,CA
Summary
Hard-working professional with experience in service. Working well under pressure and always passionate and polite. Frequently praised as adaptable by peers, I can be relied upon to help your company achieve its goals. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Marina Restaurant
Pasadena, CA
02.2024 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Communicated with kitchen staff regarding customer feedback or complaints.
Assistant Manager
Republik Coffee Lounge
Pasadena, CA
03.2023 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
Head Server
King's Kitchen
Glendale, USA
06.2022 - 04.2023
- Prepared checks to itemize and total meal costs and sales taxes
- Presented menus to patrons and answered questions about menu items, making recommendations upon request.
- Checked on guests to verify satisfaction with each course.
Education
Associate of Business Administration - Accounting And Information Systems
Pasadena Community College
Pasadena, CA05-2025
Bachelor - Corporate finance
Kyiv National Economic University
05-2025
Skills
- Adaptable, Problem-solving, Analytic, Critical thinking, Level-headed
- Task Delegation, Employee Scheduling, Sales monitoring , Orientating and training,
- Word, Excel ,PowerPoint ,OneNote ,Canva, Square
- Networking, Billing and Payment Processing
Certification
California food handler, “Reading Financial Statements” certificate; “Forms of Business Structure” certificate; “Introduction to Corporate
Finance” certificate.
Languages
- English, Fluent
- Ukrainian, Native
- Russian, Native
- Armenian, Beginner
Languages
English
Full Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Restaurant Hostess
Marina Restaurant
02.2024 - Current
Assistant Manager
Republik Coffee Lounge
03.2023 - Current
Head Server
King's Kitchen
06.2022 - 04.2023
Associate of Business Administration - Accounting And Information Systems
Pasadena Community College
Bachelor - Corporate finance
Kyiv National Economic University
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