Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofija Naletilic

Manhattan,NY

Summary

I have developed strong interpersonal skills through years of experience in HR, allowing me to effectively communicate with candidates, hiring managers, and other stakeholders. I am adept at conducting interviews, reviewing resumes, and assessing candidates' qualifications to ensure the best fit for both the individual and the organization. Additionally, I am knowledgeable about employment laws and regulations, and I prioritize maintaining a fair and inclusive hiring process.

Overview

9
9
years of professional experience

Work History

Recruiter

CareerPointStaffing
New York City, NY
05.2023 - Current
  • Sourced and screened potential candidates for open positions.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Developed job descriptions and postings to attract qualified applicants.
  • Maintained Applicant Tracking System records of all applicants.
  • Conducted in-depth interviews with top candidates to assess skills and fit.
  • Collaborated with hiring managers to understand position requirements.
  • Provided ongoing support throughout the entire recruitment life cycle processes.
  • Interviewed job applicants to obtain information on work history, education or job skills.

Manager

Gabriels
New York , NY
01.2020 - 05.2023
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.

Human Resources Manager

UniCredit Bank
Mostar, Bosnia And Herzegovina
01.2018 - 12.2019
  • Identified, screened and interviewed potential employees.
  • Conducted background checks and reference checks of prospective employees.
  • Created job postings, tracked applicants and maintained applicant database.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.

Human Resources Assistant

Urbis
Mostar, Bosnia And Herzegovina
02.2015 - 12.2018
  • Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
  • Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
  • Prepared job postings for open positions on the company website and other job boards.
  • Managed employee relations issues including grievances, complaints, and disputes as needed.
  • Updated employee database with changes in job title, salary information or contact details.

Education

Associate of Science - Human Capital Management

NYU
New York, NY
03-2022

Master of Science - Psychology

Faculty of Humanities, University of Mostar
Mostar, Bosnia And Herzegovina
03-2020

Skills

  • Talent Acquisition
  • Applicant sourcing
  • Talent management
  • Recruiting and Sourcing
  • Self-Motivated Work Ethic
  • Time Management

Languages

Croatian
Native/ Bilingual
English
Native/ Bilingual
Spanish
Elementary

Timeline

Recruiter

CareerPointStaffing
05.2023 - Current

Manager

Gabriels
01.2020 - 05.2023

Human Resources Manager

UniCredit Bank
01.2018 - 12.2019

Human Resources Assistant

Urbis
02.2015 - 12.2018

Associate of Science - Human Capital Management

NYU

Master of Science - Psychology

Faculty of Humanities, University of Mostar

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Sofija Naletilic