Soila Valdez
Houston,TX
Summary
I am an individual who has worked in fast paced environments. The skills I have gained by providing patient care and managing different environments have grown throughout my professional career. I am seeking to advance in the career of criminal justice by advocating for victims with mental health and different backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Care Worker
Southwest Key Programs- Casa Reliant
Houston, TX
07.2021 - Current
- Providing personalized care and support to youth, advocating for their interests, and offering mental health services.
- Building positive relationships, offering guidance and support, and ensuring supervision both inside and outside the facility.
- Collaborating with Case Managers, Supervisors, Clinicians, and the board of education to document and support the youth's developmental skills and behavior for legal purposes.
Medical Assistant
Millennium Physician Group
Houston, TX
10.2020 - 07.2021
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions
Dialysis Technician
DaVita Dialysis Corporation
Houston, Texas
08.2019 - 10.2020
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
- Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
- Set up and operated hemodialysis machines to provide dialysis treatment for patients with kidney failure.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
General Manager
Air Blast Trampoline Park
Houston, Texas
10.2017 - 08.2019
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Associate of Arts - Criminal Justice
Lonestar College System
Houston, TX2023
Skills
- Budget Management
- Supervision & Leadership
- Analytical and Critical Thinking
- Computer Proficiency and Microsoft Office
- Staff Development
- Administration and Reporting
- Scheduling and Coordinating
- Social Media Brand Promotion
- Teamwork and Collaboration
- Customer Service
Languages
Spanish
Native/ Bilingual
Certification
- CPI Nonviolent Crisis Intervention - 2024
- Heartsaver First Aid, CPR AED - 2024
- Teams for Life - 2024
Timeline
Youth Care Worker
Southwest Key Programs- Casa Reliant
07.2021 - Current
Medical Assistant
Millennium Physician Group
10.2020 - 07.2021
Dialysis Technician
DaVita Dialysis Corporation
08.2019 - 10.2020
General Manager
Air Blast Trampoline Park
10.2017 - 08.2019
Associate of Arts - Criminal Justice
Lonestar College System
- CPI Nonviolent Crisis Intervention - 2024
- Heartsaver First Aid, CPR AED - 2024
- Teams for Life - 2024
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