Sok Leng (Lydia) Thea
Union City,CA
Summary
Driven Administrative Coordinator adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Ambitious and motivated bringing over ten years of experience in customer service. Administrative professional possessing a strong desire to learn and grow professionally.
Overview
12
12
years of professional experience
Work History
HR Representative/Coordinator
Ross Stores, Inc.
Dublin, CA
02.2023 - Current
- Support 3 Talent Acquisition recruiters by coordinating candidate interviews and assessments, cross-functionally working with administrative assistants to schedule multiple rounds of interviews and respond to urgent changes to ensure a seamless hiring process.
- Managed pre-employment processes by routing employment offers, initiating background, drug screening, and onboarding for new hires.
- Support recruitment operations by coordinating start-date communication, scheduling offers, requesting references, and preparing candidate documentation during recruiter absences.
- Maintain candidate records and recruiting documentation, update daily requisition tracking reports, and post new requisitions in Talent Source for Ross Career site.
- Verify education and employment discrepancies for the Background Screening Department.
- Conduct individualized assessments for Ross Retail Associate background screenings.
- Utilize Talent Source, ServiceNow, Accurate Background, and PeopleSoft to support recruiting and HR operations.
HR Coordinator (Contracted by Ross Stores, Inc.)
Adecco
Dublin, CA
04.2022 - 02.2023
- Maintained human resources information system by filing documents into appropriate employee files.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported recruitment process by posting job ads, scheduling meetings and interviews as requested by the HR Manager.
- Edited job position announcements before authorizing post.
- Initiated employee background, drug screening and reference checks to facilitate hiring and onboarding of employees.
- Managed weekly requisitions report for executive team.
- Assisted Military Recruitment with the distribution of letters and pins to new military hires across all Ross and dd's Stores.
Production/Import Coordinator
Allstate Plastics LLC
Hayward, CA
12.2017 - 11.2019
- Created production schedules for daily sales orders.
- Tracked production jobs through all phases to ensure on-time delivery of customer orders.
- Analyzed workflow and planned customer order scheduling based on material availability, machine capacity, and production constraints.
- Managed warehouse workforce scheduling and daily operations, assigning production tasks based on customer demand and coordinating picking, packing, and delivery routing.
- Forecasted inventory to meet future supply and demand fluctuations, preventing material shortages and production downtime.
- Maintained strong vendor relationships by communicating quality and delivery issues.
- Maintained customs documentation and clearance records.
- Coordinated domestic and international shipments from origin to final destination via air and ground transport.
HR Rep./Recruiting/Administrative Coordinator
Reliable Staffing Solutions, LLC.
Avon, MA
01.2014 - 09.2017
- Sourced candidates to fill open positions for clients by screening all applicants based on their qualifications and background prior to sending them to corporate hiring managers for consideration.
- Processed and organized new hires, and temporary employment documentation.
- Managed full-cycle payroll processing for all employees, along with office accounts, vendor relations, office supplies, and general office operations.
- Administered salary adjustments, wage garnishments, child support deductions, contract renewals, and employee promotions.
- Reconciled billing and payment records, generated client invoices, processed weekly tax payments.
- Maintained knowledge of federal and Massachusetts HR laws and employment regulations.
- Handled incoming and outgoing calls while maintaining accurate message records.
- Maintained a clean and professional reception area, lounge and common office areas.
Education
Bachelor of Science - International Business
Salem State University
Salem, MAAssociate of Science - Business Administration
Massachusetts Bay Community College
Wellesley, MASkills
- Strong communication skills
- Strong customer service
- Strong interpersonal skills
- Team Player
- Critical thinker
- Adaptable
Timeline
HR Representative/Coordinator
Ross Stores, Inc.
02.2023 - Current
HR Coordinator (Contracted by Ross Stores, Inc.)
Adecco
04.2022 - 02.2023
Production/Import Coordinator
Allstate Plastics LLC
12.2017 - 11.2019
HR Rep./Recruiting/Administrative Coordinator
Reliable Staffing Solutions, LLC.
01.2014 - 09.2017
Bachelor of Science - International Business
Salem State University
Associate of Science - Business Administration
Massachusetts Bay Community College