Sol Casanas
Tampa,FL
Summary
I am a dedicated professional with a proven track record in navigating fast-paced environments with extreme adaptability. I demonstrate unwavering respect and empathy for colleagues and customers, fostering positive relationships. I thrive both independently and as a collaborative team member, consistently achieving success in diverse settings. Passionate about problem-solving and helping others, with an ability to present and explain solutions effectively.
Overview
7
7
years of professional experience
Work History
Freelance Copy Editor
Tampa Magazine
Tampa, FL
11.2023 - Current
- Conducted research into specific topics as needed for editorial projects.
- Suggested alternative words or phrases when necessary to clarify meaning or maintain consistency in tone.
- Proofread and edited copy for grammar, punctuation, syntax and spelling accuracy.
Order Management Specialist
Carahsoft
Tampa, FL
02.2023 - Current
- Utilize problem-solving skills to resolve complex issues quickly.
- Coordinate with vendors and suppliers to ensure product availability and delivery timelines were met.
- Developed processes to ensure order fulfillment was timely and accurate.
Team Leader
Chick-fil-A
Brandon, FL
11.2017 - 01.2023
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Education
Bachelor of Arts - Digital Communications
University of South Florida
Tampa, FL08.2023
Skills
- Database Management
- Time Management
- Bilingual
- Organization Skills
- Communication Skills
- Decision-Making Skills
Timeline
Freelance Copy Editor
Tampa Magazine
11.2023 - Current
Order Management Specialist
Carahsoft
02.2023 - Current
Team Leader
Chick-fil-A
11.2017 - 01.2023
Bachelor of Arts - Digital Communications
University of South Florida
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