
Results-driven operations and business professional with 4+ years of management experience in high-volume, customer-focused environments. Proven ability to lead and develop teams, coordinate daily operations, resolve customer concerns, and maintain organizational standards while balancing productivity and service quality. Strong background in business management, operational oversight, employee training, and quality assurance, complemented by excellent communication, problem-solving, and interpersonal skills. Recognized for adaptability, accountability, and a commitment to delivering exceptional service while supporting organizational goals and continuous improvement.
Beta Gamma Sigma International Business Honor Society
Toyota Leadership Development Program
College of Business Student Ambassador