Solafa Jabir
Woodbridge,Virginia
Summary
Dependable retail associate committed to enhancing customer experiences through effective problem-solving and product knowledge. Maintains a clean and organized workspace while thriving in fast-paced environments, ensuring operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Associate
Springfield Soccer
Springfield, Virginia
2026.01 - Current
- Provided product knowledge to customers for informed purchasing decisions.
- Engaged with customers to determine appropriate items to fit needs.
- Assisted customers in locating desired products throughout the store.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Restocked shelves and ensured inventory accuracy during shifts.
- Maintained cleanliness and organization of sales floor and stock areas.
Retail Associate
Ross Dress for Less
Fairfax, VA
2024.11 - 2025.03
- Addressed customer inquiries regarding return and exchange policies, enhancing customer understanding and satisfaction.
- Organized and faced products on shelves and displays, ensuring compliance with merchandising standards to optimize product visibility.
- Executed opening and closing procedures, including cash drawer reconciliation and store security, maintaining operational integrity.
Retail Associate
Hobby Lobby
Woodbridge, VA
2023.06 - 2024.08
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers in finding suitable products according to their needs.
- Maintained a clean and organized sales floor for an optimal shopping experience.
Store Associate
CVS
Springfield, VA
2022.03 - 2023.05
- Maintained customer loyalty and delivered exceptional service.
- Assisted in the management of inventory and reordering of supplies.
- Investigated customer complaints, identifying and changing processes to remove faults.
- Operated cash registers and handled financial transactions accurately.
Education
Bachelor of Science - Criminology
George Mason University
Fairfax, VA2027-05
Advanced Studies Diploma -
Woodbridge Senior Highschool
Woodbridge, VA2023-05
Skills
- Team work and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Active Listening
- Effective Communication
- Goal-oriented
- Retail merchandising
- Product knowledge expertise
Languages
English, Fluent
Timeline
Retail Associate
Springfield Soccer
2026.01 - Current
Retail Associate
Ross Dress for Less
2024.11 - 2025.03
Retail Associate
Hobby Lobby
2023.06 - 2024.08
Store Associate
CVS
2022.03 - 2023.05
Bachelor of Science - Criminology
George Mason University
Advanced Studies Diploma -
Woodbridge Senior Highschool