Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Solanch Lorraine Reid Kendall

Miami

Summary

Meticulous and reliable professional demonstrating strong work ethic and keen attention to detail, experienced in scheduling, data entry and customer service roles.

Overview

11
11
years of professional experience

Work History

Scheduler

OCLINICALS
Panama (Remote)
07.2022 - 04.2025
  • Coordinated patient appointment schedules for assigned clinic in alignment with physician and nurse guidelines.
  • Delivered friendly and efficient patient care via phone calls and text communications.

Data Entry Clerk

Financial Warranty
Panama
10.2021 - 01.2022
  • Organized forms, filed records, prepared correspondence, and created reports to manage documents efficiently.
  • Corrected data entry errors to prevent duplication and ensure data integrity.

Customer Service Representative

Alorica
Panama
05.2014 - 05.2021
  • Effectively managed customer complaints, leading to increased satisfaction levels.
  • Provided timely responses to customer inquiries related to products and services.

Education

Technician in Electronic Engineering And Telecommunications - Electronic And Telecommunications

Universidad Metropolitana De Ciencia Y Tecnología
Panama
12-2021

Skills

  • Microsoft Office Suite
  • Computer skills
  • Attention to detail
  • Data entry
  • Appointment scheduling
  • Time management

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

  • Maisonnette English. 786-486-1908

Timeline

Scheduler

OCLINICALS
07.2022 - 04.2025

Data Entry Clerk

Financial Warranty
10.2021 - 01.2022

Customer Service Representative

Alorica
05.2014 - 05.2021

Technician in Electronic Engineering And Telecommunications - Electronic And Telecommunications

Universidad Metropolitana De Ciencia Y Tecnología

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