Solange Austin
Self-employeed
Everett,WA
Work Preference
Desired Job Title
TellerCustomer Service RepresentativeCashier
Work Type
Part TimeFull Time
Location Preference
On-SiteRemoteHybrid
Location:
Everett, WA
Open to relocation:
Yes
Minimum Desired Compensation
$20/hr
Important To Me
Work-life balancePaid time off
Summary
Dynamic professional with a proven track record in customer service and organizational excellence at KeyBank. Skilled in managing schedules and fostering effective communication, I enhance operational efficiency while ensuring client satisfaction. Adept at cash handling and conflict resolution, I bring a results-driven approach to every challenge.
Work History
Stay at Home Parent
- Managed daily schedules and activities for multiple children, ensuring structured routines and developmental support.
- Implemented effective conflict resolution strategies, enhancing communication and relationships within the household.
- Maintained organized household operations, including budgeting, inventory management, and supply procurement for efficiency.
- Collaborated with external resources (e.g., schools, community programs) to enhance children's educational opportunities and growth initiatives.
Cachier
- Processed customer transactions efficiently using cash register and point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and addressing issues promptly.
- Maintained accurate cash drawer balances through diligent tracking and reconciliation procedures.
- Assisted in inventory management by restocking merchandise and monitoring stock levels.
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of checkout area.
- Assisted customers with product inquiries and recommendations.
- Handled cash drawer, balanced transactions at shift end.
- Collaborated with team members to enhance customer service experience.
Teller/ Lead Teller
- Processed customer transactions efficiently, maintaining accuracy in cash handling and balancing cash drawers.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance client satisfaction.
- Assisted with account opening procedures, ensuring compliance with banking regulations and internal policies.
- Educated customers on banking products and services, promoting financial literacy and enhancing product awareness.
- Collaborated with team members to improve workflow, sharing insights that increased operational efficiency.
- Monitored daily transactions for discrepancies, implementing corrective measures to uphold financial integrity.
- Supported training of new tellers, fostering a collaborative environment focused on skill development and customer service excellence.
- Contributed to branch sales goals by actively promoting promotional offers and cross-selling relevant banking services.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Teller
- Processed customer transactions efficiently and accurately, ensuring compliance with bank policies.
- Assisted clients with account inquiries and resolved issues to enhance customer satisfaction.
- Maintained cash drawer integrity through regular reconciliations and audits.
- Supported sales initiatives by promoting bank products and services to customers.
- Collaborated with team members to streamline workflows and improve service delivery.
Education
Associate of Arts - Accounting
Skills
Customer care and service
Cash handling and accuracy
Working with teams
Organization
Timeliness
Timeline
Stay at Home Parent
Self-employeed
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Cachier
City of Seattle
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Teller/ Lead Teller
KeyBank
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Teller
Interwest Bank (bought Out by Wells Fargo in 2003)
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Seattle Central Community College
Associate of Arts from Accounting
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