SOLANGE EVANS
Virginia Beach,VA
Summary
Detail-oriented leasing professional receptive to customer needs and adept at overseeing leasing needs for 1,500+ units. Dedicated to establishing a sense of comfort for people from all walks of life. Thoughtful and collaborative contributor to a dynamic team focused on customer satisfaction as well as company prosperity. Experienced in achieving consistent results with a determined and disciplined approach to handling job requirements . Driven and hardworking leader with a demonstrated record of success in team leadership and operations management. Familiar with all documentation, reporting and compliance requirements.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
The Garden Steakhouse
Virginia Beach, VA
06.2023 - 06.2024
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Ordered supplies from vendors as needed while staying within budget guidelines.
Talent Acquisition Specialist
Career Strategies Inc
Virginia Beach, VA
11.2022 - 10.2023
- Maintained applicant tracking system records and updated candidate information as needed.
- Collaborated with other companies to understand their staffing needs and develop appropriate recruitment plans.
- Conducted interviews when hiring new employees in the property management industry
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
Leasing Specialist
Bonaventure Property Management Services
Chesapeake, VA
07.2022 - 11.2022
- Received, checked and processed applications for new leases.
- Kept records of correspondence with residents and tenants.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Checked rental eligibility by following company's verification process.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Assisted in the processing of Section 8 applications and determining eligibility.
Leasing Specialist
Essex Property Trust Inc
Santa Clara, CA
01.2022 - 06.2022
- Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms and document updates, payments and property maintenance services
- Fielded interested leads' phone calls and emails, providing immediate response to questions
- Conducted background checks on applicants
- Took prospective clients on property tours, answered questions and addressed concerns
- Analyzed weekly leasing reports and foresaw occupancy trends and tracked advertising, promotions and publications.
Maggiano's Restaurant
San Jose, CA
06.2021 - 03.2022
- Greeted customers, answered questions and recommended specials to increase profits
- Provided exceptional service to high volume of daily customers
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Resolved customer concerns with friendly and knowledgeable service
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Sales Representative
Lee Furniture
Fayetteville, NC
06.2020 - 05.2021
- Fostered relationships with customers to expand customer base and retain business
- Monitored customer order process and addressed customer issues
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Adhered to company initiatives and achieved established goals
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
EMT-Basic
Cumberland County
Fayetteville, NC
10.2020 - 11.2020
- Demonstrated dedication to providing quality care through continued training and education
- Developed strong rapport with other medical professionals to foster quality and efficient patient care
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules
- Monitored patients from scene to hospital transfer while conducting in-transit care.
Education
EMT-B National Certification in Emergency Medicine -
Fayetteville Technical Community College
11.2020
High School Diploma -
Seventy-First High School
06.2018
Some College
Skills
- Data Entry
- Scheduling
- Inventory and supply management
- Prioritizing and decision making
- Applicant Tracking Systems
- Attention to detail
- Managing 3 phone lines
- Customer Service
- Communication
References
References available upon request.
Timeline
Restaurant Manager
The Garden Steakhouse
06.2023 - 06.2024
Talent Acquisition Specialist
Career Strategies Inc
11.2022 - 10.2023
Leasing Specialist
Bonaventure Property Management Services
07.2022 - 11.2022
Leasing Specialist
Essex Property Trust Inc
01.2022 - 06.2022
Maggiano's Restaurant
06.2021 - 03.2022
EMT-Basic
Cumberland County
10.2020 - 11.2020
Sales Representative
Lee Furniture
06.2020 - 05.2021
EMT-B National Certification in Emergency Medicine -
Fayetteville Technical Community College
High School Diploma -
Seventy-First High School
Some College
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