Solanje Alpizar
Miami ,FL
Summary
Dynamic Pharmacy Technician with a proven track record at Pharmacy, excelling in medication dispensing and patient confidentiality. Skilled in problem-solving and workflow optimization, I enhanced productivity and improved patient satisfaction through efficient prescription processing and exceptional customer service. Committed to accuracy and service quality in all pharmacy operations.
Overview
1
1
Certification
Work History
Pharmacy Technivian
Pharmacy
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
Certificate Of Technical Studies - Pharmacy Tech
Florida Educational Institute
Miami, FL02.2010
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
Certification
High school diploma graduated in 2004
Timeline
Pharmacy Technivian
Pharmacy
Certificate Of Technical Studies - Pharmacy Tech
Florida Educational Institute