Soledad Rodriguez
Cleveland,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Team Trainer
Freddy's Frozen Custard & Steakburgers
08.2023 - 08.2024
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
- Trained and mentored about 10 new personnel hired to fulfill various roles.
Cashier
KFC
02.2022 - 12.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Cleveland High School
Cleveland, TX05.2024
Skills
- Staff Training
- Excellent people skills
- Reliable and punctual
- Multi-tasking strength
- Flexible Schedule
- Money Handling
- Customer service excellence
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Team Trainer
Freddy's Frozen Custard & Steakburgers
08.2023 - 08.2024
Cashier
KFC
02.2022 - 12.2022
High School Diploma -
Cleveland High School