Soleigh Johnson
Charlotte,NC
Summary
Highly motivated and knowledgeable professional with experience serving populations in outpatient and inpatient Behavioral Health settings. Providing patients with personalized therapeutic interventions to enhance physical, emotional, and social well-being. Articulate, energetic and results oriented employee ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target
Charlotte, NC
04.2020 - Current
- Deliver exceptional guest service, fostering positive shopping experiences and guest loyalty.
- Train new staff on guest service best practices and store policies to ensure consistency in service delivery.
- Assist guests with product inquiries and resolve issues promptly, ensuring satisfaction.
- Optimize store operations by assisting with opening or closing procedures as needed.
- Manage high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every guest.
Certified Therapeutic Recreational Specialist
Rebound Behavioral Health
Lancaster, SC
12.2023 - 08.2025
- Completed assessments through 1:1 interviews and by patient observation.
- Obtained information on patient needs, limitations, and goals to develop implementation of treatment plan to meet patient needs.
- Planed, organized, directed, and implemented activities within the treatment program.
- Facilitated and led activity sessions to improve patients' mental, physical, and overall quality of life.
- Collaborated with interdisciplinary teams to support patient well-being.
- Assisted patients with daily activities.
- Provided therapeutic support and patient care in behavioral health setting.
Education
Bachelor of Science - Therapeutic Recreation
Winston-Salem State University
Winston-Salem, NCSkills
- Efficient and Detail Oriented
- Customer Service and Assistance
- Critical Thinking
- Computer Proficiency/Skilled in Microsoft Office
- Team-Oriented and Cooperative
- Documentation and reporting
- Information protection
- Certification in CPR and first aid
Timeline
Certified Therapeutic Recreational Specialist
Rebound Behavioral Health
12.2023 - 08.2025
Guest Advocate
Target
04.2020 - Current
Bachelor of Science - Therapeutic Recreation
Winston-Salem State University