Soliana Amlak
Richardson
Summary
Adaptable with a versatile background in childcare and customer service. Strong skills in communication and conflict resolution, prepared to apply expertise to create positive experiences for families and guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Hostess
Wildwood Grill
02.2024 - 05.2025
- Managed guest reservations and seating arrangements to optimize dining flow.
- Coordinated with kitchen and service staff to ensure timely food delivery.
- Trained new hostesses on customer service protocols and reservation systems.
- Handled guest inquiries and complaints with professionalism to enhance satisfaction.
Babysitter
Carrie Grosh
05.2024 - 08.2025
- Maintained open communication with parents regarding children's progress and daily experiences.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Planned fun outings and educational activities to keep children entertained.
Home Tutor
Private Tutoring
01.2024 - 05.2024
- Developed personalized lesson plans to enhance student understanding and engagement in core subjects.
- Assessed student progress through regular evaluations, adapting teaching methods accordingly for optimal learning outcomes.
- Fostered a positive learning environment, encouraging student participation and building confidence in academic abilities.
Education
Associate of Arts - Global Business
Collin County Community College
Plano, TX05-2026
High School Diploma -
Richardson High School
Richardson, TX05-2023
Skills
- Multilingual
- Problem-solving
- Time management
- Strong work ethic
- Conflict resolution
- Early childhood education
Accomplishments
SkillsUSA News Broadcast 1st Place - District 2023
Japanese Speech Contest 3rd Place - State 2022
Japanese Speech Contest 2nd Place - District 2022
Certification
•Food Handler Certification (FHC) - State Health Departments.
•BBB Certification
Languages
Amharic
Native or Bilingual
Japanese
Limited Working
Timeline
Babysitter
Carrie Grosh
05.2024 - 08.2025
Head Hostess
Wildwood Grill
02.2024 - 05.2025
Home Tutor
Private Tutoring
01.2024 - 05.2024
Associate of Arts - Global Business
Collin County Community College
High School Diploma -
Richardson High School