Solida Nay
Seattle,WA
Summary
Dedicated Barista with 4+ years of experience in fast-paced environments, offering exceptional customer service and a strong ability to prepare drinks tailored to customer preferences. Skilled in multitasking and maintaining efficiency during peak hours, with additional experience in shift leadership, overseeing team operations to ensure smooth service and a positive customer experience.
Overview
7
7
years of professional experience
Work History
Barista Shift Lead
Hyson Boba and Cafe
Seattle, WA
05.2024 - Current
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Monitored the performance of staff to ensure that quality standards were met.
- Supervised daily operations, maintaining high standards of cleanliness and organization.
- Opened the shop independently, preparing boba and brewing teas before opening hours to ensure readiness.
- Assisted kitchen tasks and maintaining inventory, ensuring smooth operation throughout the shift.
Barista
Happy Lemon
Tukwila, WA
09.2021 - 06.2022
- I opened the front of the shop, stocked supplies, and ensured all stations were set up and ready for the day's operations.
- Worked efficiently at both the bar station and waffle station in a fast-paced, high-volume environment, maintaining quality and speed.
- Utilized POS system to receive and process customer payments.
Barista
DIY TeaLab
Seattle, WA
11.2020 - 09.2021
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Opened the shop, prepared boba, and brewed teas, ensuring quality and consistency for each shift.
- Managed inventory by updating the checklist and tracking stock levels to ensure products availability throughout the day.
Restaurant Hostess
Shake Shack
Seattle, WA
08.2018 - 05.2020
- Closed the front of the house, ensuring all duties were completed to maintain a clean and orderly environment for the next shift.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Efficiently bussed tables, restocked supplies, and maintained a clean and organized front of the house.
Education
High School Diploma -
Chief Sealth International
Seattle, WA01-2018
Skills
- Food safety compliance
- Espresso machine operation
- POS system operation
- Promotional strategies
- Cash handling proficiency
- Barista training
References
References available upon request.
Timeline
Barista Shift Lead
Hyson Boba and Cafe
05.2024 - Current
Barista
Happy Lemon
09.2021 - 06.2022
Barista
DIY TeaLab
11.2020 - 09.2021
Restaurant Hostess
Shake Shack
08.2018 - 05.2020
High School Diploma -
Chief Sealth International
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