Solomon Duncan
New York,NY
Summary
Dedicated security officer with strong monitoring and access control skills. Committed to ensuring safety and providing exceptional customer service in diverse settings.
Overview
6
6
years of professional experience
Work History
Security Officer
SIS Security
New York, New York
12.2024 - 06.2025
- Monitored premises to ensure safety and security of all individuals present.
- Reported safety hazards for remediation response.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Provided escorts for visitors as needed throughout the facility.
- Assisted with crowd control during large events held at the facility.
- Monitored premises and recorded activity in daily officer reports.
- Monitored surveillance cameras and responded to suspicious activity.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Warehouse Worker
Amazon
New York, New York
01.2023 - 12.2023
- Loaded and unloaded shipments efficiently and safely.
- Maintained accurate inventory records using warehouse management systems.
- Inspected incoming materials for quality and safety compliance.
- Collaborated with team members to meet daily production goals.
- Followed proper lifting techniques to prevent injuries during operations.
- Used pallet jacks to move items to and from warehouse locations.
Security Officer
MPS Security
New York, New York
01.2021 - 01.2023
- Monitored premises to ensure safety and security of all individuals present.
- Conducted regular patrols to identify and report potential security risks.
- Managed access control by checking identification and granting entry to authorized personnel.
- Assisted in maintaining accurate logs of activities and incidents throughout shifts.
- Provided excellent customer service by addressing inquiries and assisting visitors as needed.
Dishwasher
Sweetgreen
New York, New York
01.2021 - 12.2021
- Sorted and organized dishes, utensils, and cookware for easy access and storage.
- Maintained cleanliness of dishwashing area and surrounding kitchen spaces daily.
- Assisted kitchen staff by providing clean dishes and utensils as needed.
- Followed safety protocols to prevent accidents and maintain a safe work environment.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Customer Service Representative
Planet Fitness
New York, New York
03.2019 - 02.2020
- Assisted customers with inquiries and resolved issues effectively.
- Maintained detailed records of customer interactions and transactions.
- Collaborated with team members to improve service delivery processes.
- Trained new staff on company policies and customer service standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
High School Diploma -
Academy For Social Action
129th Street Broadway06-2015
Skills
- Access control
- Incident reporting
- Risk assessment
- Surveillance techniques
- Emergency response
- Customer service
Timeline
Security Officer
SIS Security
12.2024 - 06.2025
Warehouse Worker
Amazon
01.2023 - 12.2023
Security Officer
MPS Security
01.2021 - 01.2023
Dishwasher
Sweetgreen
01.2021 - 12.2021
Customer Service Representative
Planet Fitness
03.2019 - 02.2020
High School Diploma -
Academy For Social Action