Solomon Lungu
Kennesaw,GA
Summary
Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele. Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senor Relationship Banker
Truist Bank, NA
11.2022 - Current
- Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
- Provided support during audits by ensuring accurate documentation was maintained for all client interactions.
- Resolved complex customer issues, resulting in increased trust and loyalty among clients.
- Supervised daily branch operations to ensure efficiency, compliance, and a positive customer experience.
- Leveraged CRM tools effectively to track client interactions and manage ongoing relationships efficiently throughout each engagement cycle.
- Assisted clients with credit applications, guiding them through the process from initial inquiry to loan approval.
- Continually boosted branch production and revenue 12% by consistently meeting all monthly and quarterly sales goals.
Universal Banker
Truist Bank, NA
06.2016 - 11.2022
- Facilitated smooth transactions by adeptly handling cash deposits, withdrawals, check processing, and loan payments.
- Provided exceptional service through accurate and efficient management of teller line duties while maintaining strict confidentiality standards.
- Collaborated with team members to achieve branch performance metrics, fostering a positive work environment.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Balanced teller drawers and ATM cash.
Education
Bachelor of Science - Accounting
Kennesaw State University
Kennesaw, GA05.2020
Associate of Arts - Accounting And Business Management
Chattahoochee Technical College
Marietta, GASkills
- Cash Flow analysis
- Loan Origination
- Portfolio Management
- Security understanding
- Relationship Building
- Transaction Error Identification
- Tableau certified
- Microsoft suite certified
Certification
Georgia Public Notary, National Notary Association - Current member.
Coach Soccer at the YMCA
I have coached soccer at the GA YMCA ages between under 10 and under 13 boys.( From 2016 to date)
Timeline
Senor Relationship Banker
Truist Bank, NA
11.2022 - Current
Universal Banker
Truist Bank, NA
06.2016 - 11.2022
Bachelor of Science - Accounting
Kennesaw State University
Associate of Arts - Accounting And Business Management
Chattahoochee Technical College
Similar Profiles
Orinthia (O.J.) BeaversOrinthia (O.J.) Beavers
Senior Mortgage Underwriter at Truist Bank (formerly SunTrust Bank)Senior Mortgage Underwriter at Truist Bank (formerly SunTrust Bank)
Brian LeBlancBrian LeBlanc
Vice President, Retail Credit Operations Insurance Servicing Senior Manager at Truist Financial Bank (formerly SunTrust Bank)Vice President, Retail Credit Operations Insurance Servicing Senior Manager at Truist Financial Bank (formerly SunTrust Bank)
Roderick H Pleasant JrRoderick H Pleasant Jr
Senior Mortgage Loan Officer at BB&T Bank/Truist BankSenior Mortgage Loan Officer at BB&T Bank/Truist Bank
Ta'Shara McClendonTa'Shara McClendon
Lab Technician at WellStar Kennestone HospitalLab Technician at WellStar Kennestone Hospital
Oluwakemi (Kemi) OgunwuyiOluwakemi (Kemi) Ogunwuyi
Registered Nurse, Medical-Surgical Unit at Wellstar Cobb HospitalRegistered Nurse, Medical-Surgical Unit at Wellstar Cobb Hospital