Solomon Lyiew
Orlando,FL
Summary
Results-driven finance professional with extensive experience in cash application and account reconciliation. Proven ability to enhance process efficiency and ensure accurate application of payments. Known for strong team collaboration and adaptability in dynamic environments, with expertise in financial analysis and customer service. Experienced with managing cash application functions to ensure timely and accurate processing of payments. Utilizes analytical skills to identify discrepancies and streamline processes. Track record of effective problem-solving and maintaining strong client relationships.
Overview
1
1
Language
1
1
Certification
23
23
years of professional experience
Work History
Account & Cash Application Specialist
Transformations Care Network
Boston, MA
01.2026 - Current
- Posted payments accurately within revenue cycle and billing systems.
- Reconciled daily cash receipts across payer remittances, patient payments, and electronic transfers.
- Coordinated with billing, accounts receivable, and payer contacts to resolve posting issues.
- Researched unapplied cash, short pays, and payment discrepancies using remittance detail.
- Monitored batch balancing and deposit activity to ensure complete fund allocation.
- Increased accuracy of invoice matching through regular system updates and data validation procedures.
- Identified trends in payment discrepancies, implementing corrective actions to reduce future occurrences.
- Reconciled daily cash receipts, insurance payments, and patient remittances across multiple practice accounts.
- Applied EFT, check, and lockbox payments accurately using healthcare billing and posting workflows.
Account Receivable
Puff & Stuff Catering
Orlando, FL
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Account Receivable/Billing/Payment posting/Collection/Customer Support Specialist
Ascend Vision Partners
Maitland, FL
02.2023 - 01.2025
- Assisted patients with insurance-related queries, verified coverage, and explained billing processes to ensure understanding and compliance.
- Handle incoming calls and emails professionally, demonstrating in-depth knowledge of the clinic’s services and procedures.
- Collaborate with clinical staff to coordinate patient needs and communicate relevant information.
- Resolved issues and complaints promptly, contributing to high patient satisfaction and loyalty.
- Maintain patient records, ensuring confidentiality and accuracy of personal and medical information.
- Conduct follow-up communication with patients to gather feedback and address any post-appointment concerns.
- Collaborated with billing and front desk departments to streamline processes and enhance overall customer experience.
Account Receivable
Premier Management Associates of central Florida
Lake Mary, FL
04.2022 - 09.2022
- Demonstrated proficiency in computers, attention to detail, and high-level customer service while utilizing Word and Excel.
- Self motivated and able to work in a very fast paced environment.
- Posted accounts receivable and prepared late notices.
- Acquired new skills quickly in various tasks. multi-tasker. knowledgeable of Microsoft Excel and Office and have experience writing professional emails.
- Experience in completing Estoppel and Warranty Deeds in a timely manner.
- Knowledgeable with Vantaca, Epic, Medisoft and HomeWise software's.
Account Receivable Specialist
Change Healthcare
Plano, TX
01.2016 - 09.2021
- Maintains thorough knowledge of third party payment applications, requirements, and regulatory guidelines at the federal, state, and local level
- Received and resolved patient billing complaints and questions; initiated adjustments and followed up on all zero payment experimentations of benefits.
- Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment experimentations of benefits and exercises all options to obtain claim payments
- Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations. Adheres to confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records.
- Ensured timely processing of payments and error corrections by identifying and researching issues, maintaining appropriate documentation of payments, allowances, denials, and rejections.
- Processed patient billing and coding accurately
Collections Representative
Collection Legal Department
Plano, TX
08.2015 - 12.2015
- Insurance Verification/Collections
- Insurance Verification for a variety of insurance companies
- Utilized Med iSOFT and similar software for verification and collections processes
- Reviewed EOB's and explained benefits to insurance companies/patients
- Perform pre-certifications
- Handle adjustments including denials/appeals
- Contacted providers to verify current customer eligibility for insurance coverage
- Created and submitted insurance claim form to bill insurance.
Collection Specialist
Collection Legal Department
Plano, TX
01.2015 - 07.2015
- Delivered prompt and courteous customer experiences to enhance satisfaction
- Resolved customer requests and concerns to improve service quality
- Operated cash register and restocked merchandise
- Executed various job duties efficiently
Customer Service/ Cashier
Sodexo
Plano, TX
02.2013 - 12.2014
- Provided prompt, efficient and courteous customer experience
- Resolved customer requests and concerns to ensure satisfaction
- Operated cash register and restocked merchandise
- Executed various job-related tasks to support team objectives
- Responded to all guest requests and follow through to assure satisfactory outcome and compliance
- Conducted courtesy calls with a few minutes after guest check in to provide the best possible experience for guests
- Responded to all guest requests and followed through to assure satisfactory outcome and compliance
- Managed collection of outstanding in-house balances and informed management of potential financial risks
- Handled collection efforts of all in-house balances and notified management of potential liabilities
Medical Billing Specialist
Injury Treatment Center
01.2012 - 01.2013
- Medical Billing Coding, Insurance Verifier and Collection
- Completed verifications, collections, and scheduled patient appointments to ensure efficient billing processes
- Interpreted EOBs to facilitate secondary insurance billing, patient billing, payment posting, adjustments, and verification of contracted rates
- Navigated various insurance carriers including Medicare, Medicaid, BC/BS, TPA, and commercial carriers (HMO, PPO, EPO, Aetna) to optimize billing accuracy)
- Ability to code operative's reports and physician's medical notes with the use of ICD-9-CM, CPT, HCPCS, ICD-9-CM procedures codes
Detention Officer
Dallas County
Dallas, TX
09.2010 - 12.2011
- Monitored prisoner behavior and escorted individuals between areas to ensure safety and compliance
- Executed physical interventions to prevent escapes and assaults, maintaining security and order
- Properly processed prisoners using established book/in-release procedures
- Properly process prisoners using established book/in-release procedures
- Read, interpreted and applied laws, regulations and departmental policies and procedures
- Used remote video surveillance, and performed inventory property
Quality Specialist
Celestica Corporation
01.2009 - 08.2010
- Performed physical inspection tasks including un-packaging, measurement/inspection, database data entry, and repacking
- Compiled and submitted FAI reports to customers based on requirements while maintaining acceptable level of first pass yield
- Compiled and submitted FAI reports to customers according to specifications, ensuring first pass yield met company standards
- Wrote inspection summary notes, and controlled inspection parts inventory, including high-value parts
- Engaged in outreach efforts to Dallas County to establish partnerships.
Customer Service
Four Seasons Hotel
Philadelphia, PA
01.2004 - 12.2008
- Able to complete verifications, collections and schedule patients for appointment
- Completed verifications, collections, and scheduled patient appointments, ensuring timely access to servicess
- Knowledge of reading EOBS to complete secondary insurance billing, patient billing, posting payments and adjustments and to verify correct contracted rates
- Navigated various insurance carriers including Medicare, Medicaid, BC/BS, TPA, and commercial carriers (HMO, PPO, EPO, Aetna) to support diverse patient needs)
- Ability to code operative's reports and physician's medical notes with the use of ICD-9-CM, CPT, HCPCS, ICD-9-CM procedure codes
- Performed billing and coding tasks for medical services, ensuring accuracy and compliance with regulations.
Education
High School Diploma -
George Washington High School
Philadelphia, PANo Degree - Some college
Malden Community College
Boston, MASkills
- Medical Billing
- Accounts Receivable
- Revenue Cycle Management
- Payment Collection
- Healthcare Billing
- CPT Coding
- ICD-9
- Medical Terminology
- EClinicalWorks
- Epic
- EMR Systems
- Excel proficiency
- Microsoft Office
- Accounting
- Cash management
- Accounts payable
- Accounts receivable
- Invoice verification
- Transaction posting
- Collection strategies
- Data entry
- Medical office skills
- Clerical experience
- ICD-9
- Cash Flow Analysis
- Payment Reconciliation
- Financial Reporting
- Debt Recovery
- Account Reconciliation
- Data Analysis
- Billing Accuracy
- Debt Collection
- Payment Posting
- Payment Investigation
- Cross-functional Collaboration
- Phone Etiquette
- Problem-solving abilities
- Client Support
- Cash Operations
- Verbal communication
- Microsoft Excel proficiency
- ERP systems
- Payment processing
Certification
- First Aid Certification
- CPR Certification
Languages
English - Expert
Personal Information
Availability: Willing to relocate: Anywhere
Timeline
Account & Cash Application Specialist
Transformations Care Network
01.2026 - Current
Account Receivable
Puff & Stuff Catering
09.2025 - Current
Account Receivable/Billing/Payment posting/Collection/Customer Support Specialist
Ascend Vision Partners
02.2023 - 01.2025
Account Receivable
Premier Management Associates of central Florida
04.2022 - 09.2022
Account Receivable Specialist
Change Healthcare
01.2016 - 09.2021
Collections Representative
Collection Legal Department
08.2015 - 12.2015
Collection Specialist
Collection Legal Department
01.2015 - 07.2015
Customer Service/ Cashier
Sodexo
02.2013 - 12.2014
Medical Billing Specialist
Injury Treatment Center
01.2012 - 01.2013
Detention Officer
Dallas County
09.2010 - 12.2011
Quality Specialist
Celestica Corporation
01.2009 - 08.2010
Customer Service
Four Seasons Hotel
01.2004 - 12.2008
High School Diploma -
George Washington High School
No Degree - Some college
Malden Community College