Solomon Smiley

• Served high customer volumes during special events, nights, and weekends.
• Collaborated with management to create promotional events that increased bar visibility and sales.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits. Maintaining top 3 in sales with the FOH staff.

• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Explained daily specials and beverage promotions to exceed daily sales goals.

15 House Cocktails | Classic Cocktails

• Maintained thorough menu knowledge to answer questions regarding menu item sourcing, ingredients and cooking methods.
• Sustained a 4.8 out of 5 rating on our customer survey system.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.