Detail-oriented project analyst with expertise in data analysis and strategy development. Proven ability to enhance decision-making processes and improve project workflows through effective communication and multitasking.
Overview
10
10
years of professional experience
Work History
Project Analyst/Administrator
University of Pittsburgh
Pittsburgh, Pennsylvania
02.2023 - Current
Analyzed project data to support decision-making and strategy development.
Shadowed other project managers from Request for Proposal to Schematic Design, and Design Build.
Organized meetings with vendors and external construction firms.
Visit sites, buildings, residence halls, etc. that are in design mode and upcoming
Healthcare Concierge
University of Pittsburgh Medical Center
Pittsburgh, Pennsylvania
03.2021 - 01.2023
Guided members in resolving questions and concerns about health care coverage, enhancing member understanding and satisfaction.
Maintained up-to-date knowledge of all departmental policies.
Trained new concierge staff on operational procedures and customer service standards.
Executive Assistant/Project Coordinator
Engine Inc.
Pittsburgh, Pennsylvania
05.2018 - 02.2021
Maintained confidential records and files to support executive operations.
Prepared reports, presentations, agendas, and minutes to facilitate executive meetings and decision-making.
Executed data entry tasks into various software programs, ensuring accurate and organized information management.
Systems Analyst
U.S. Steel
Pittsburgh, Pennsylvania
08.2016 - 04.2018
Evaluated existing systems and recommended specific improvements to optimize performance metrics.
Analyzed system requirements to identify enhancements for operational efficiency at U.S. Steel.
Documented technical specifications and user guides to support users of various software applications.
Education
Bachelor of Science - Information Sciences And Technology
Pennsylvania State University
University Park, PA
05-2016
Skills
Project management
Data analysis
Strategy development
Documentation practices
Scheduling coordination
Customer relationship management
Multitasking
Detail Oriented
Languages
Spanish
Professional
Affiliations
Assistant Head Coach for Westinghouse HS Basketball
Volunteer with cleaning and gardening each month with employer
Timeline
Project Analyst/Administrator
University of Pittsburgh
02.2023 - Current
Healthcare Concierge
University of Pittsburgh Medical Center
03.2021 - 01.2023
Executive Assistant/Project Coordinator
Engine Inc.
05.2018 - 02.2021
Systems Analyst
U.S. Steel
08.2016 - 04.2018
Bachelor of Science - Information Sciences And Technology
Project Manager | Business Analyst | Administrator at Blue Mountain Insurance, Inc.Project Manager | Business Analyst | Administrator at Blue Mountain Insurance, Inc.