Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Solomon Watkins

Conroe

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education

Work History

Owner

Sky Rocket Scores LLC
01.2023 - Current
  • Manage daily business operations and customer communication
  • Handle scheduling, payments, and data entry
  • Maintain organization, records, and client satisfaction
  • Managed daily operations to ensure smooth business functionality.

Order Filler

Sam’s Club
11.2024 - 02.2025
  • Maintained order speed throughout high volume work shifts.
  • Prepared and filled customer orders accurately for efficient delivery.
  • Used handheld scanners to key in data for packages.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.

Customer Service Representative

Austin Energy
04.2023 - 07.2024
  • Assisted customers with billing, service requests, and account inquiries
  • Entered and maintained accurate customer data
  • Resolved concerns while providing professional customer service

Material Handler

Tesla
01.2022 - 03.2023
  • Managed materials and inventory to support production
  • Worked collaboratively to meet production goals
  • Operated forklifts to transport materials within the production facility.
  • Ensured compliance with safety protocols during material handling operations.

Education

High School Diploma -

Robert M. Shoemaker High School

Skills

  • Customer Service
  • Teamwork
  • Communication
  • Data Entry
  • Management
  • Quick Learning
  • Order fulfillment
  • Equipment operation
  • Safety compliance
  • Quality assurance
  • Time management
  • Training and mentoring
  • Material handling
  • Heavy lifting
  • Sales

Activities

Men’s Basketball League — Woodlands Recreation League

Timeline

Order Filler

Sam’s Club
11.2024 - 02.2025

Customer Service Representative

Austin Energy
04.2023 - 07.2024

Owner

Sky Rocket Scores LLC
01.2023 - Current

Material Handler

Tesla
01.2022 - 03.2023

High School Diploma -

Robert M. Shoemaker High School
Solomon Watkins