Summary
Overview
Work History
Education
Skills
Timeline
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Somaizi Wilkerson

Jacksonville

Summary

Dynamic Sales Associate with a proven track record at Goodwill Industries of North Florida, excelling in upselling and exceptional customer service. Skilled in cash handling and relationship building, I foster customer loyalty and drive repeat business through engaging interactions and a positive demeanor. Committed to enhancing store appeal and promoting merchandise effectively.

Overview

1
1
year of professional experience

Work History

Sales Associate

Goodwill Industries Of North Florida
01.2025 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Arts - Graphic Design

Full Sail University
Winter Park, FL
10-2026

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Lead database management
  • Cash handling accuracy
  • Excellent people skills
  • Exceptional customer service
  • Positive and professional
  • Relationship building
  • Money handling
  • Cash register operation

Timeline

Sales Associate

Goodwill Industries Of North Florida
01.2025 - Current

Associate of Arts - Graphic Design

Full Sail University
Somaizi Wilkerson