Developed data models to enhance the CRM analytics capabilities, leveraging Salesforce CRM Analytics and ensuring alignment with organizational objectives.
Importing data from CRM, external databases, APIs, or CSVs.
Led the creation of interactive, real-time dashboards and reports using Tableau and Power BI for advanced data visualization and insights.
Cleaning and shaping data using tools like Dataflows, Recipes, or ETL pipelines
Integrated Salesforce with Snowflake for real-time data synchronization.
Built interactive charts, KPIs, and filters to monitor performance.
Developed and implemented declarative automation solutions and Apex-based architecture.
Designed modern Lightning applications using Lightning App Builder and Components.
Led full-cycle Salesforce implementation projects, ensuring high-quality, scalable solutions.
Complex Data Visualizations
Built custom dashboards and data visualizations using Salesforce Analytics, increasing insights into customer behaviors and operational performance.
Enhanced data clarity and accessibility by developing multi-dimensional views and interactive analytics solutions for cross-functional teams.
Created complex visualizations like funnel charts, heatmaps, treemaps, and time series trends within Salesforce for real-time business insights.
Applied row-level security (RLS) and SAQL (Salesforce Analytics Query Language) for advanced filtering and access control.
Environment: Lightning Components, LWC, Apex, REST/SOAP API, Data Loader, Git, VS Code, SFDX.
Salesforce Developer
StateFarm
08.2018 - 12.2020
CRM Analytics Development
Designed, developed, and maintained custom analytics solutions using Salesforce CRM Analytics (Einstein Analytics/Tableau CRM), ensuring robust data modeling and data accuracy.
Created and optimized Dataflows and Recipes for efficient ETL processing, data cleansing, and transformation.
Created dynamic dashboards, datasets, and reports to monitor KPIs and support data-driven decision-making.
Implemented Visualforce Pages, Standard and custom Controller classes and Trigger's based on requirements gathered. Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards and Reports.
Good experience in creating automated CI/CD pipeline for salesforce metadata deployments using OrgFlow Salesforce DevOps tool.
Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
Involved in building Lightning components apps to provide better and more interactive interfaces to end users, which help in sales enhancements
Improved data scalability and efficiency across Salesforce implementations, enabling consistent reporting accuracy across departments.
Salesforce Lightning & Apex Development
Developed and optimized complex Lightning components, utilizing Salesforce Lightning to enhance the UI experience for end users.
Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
Implementation of Lightning components using the Lightning Design System (LDS) in Aura Framework and Lightning Web Components (LWC)
Implemented complex SOQL queries and Apex triggers to automate processes, improve data integrity, and enhance the Salesforce ecosystem.
Data Integration & ETL
Integrated Salesforce with various third-party applications and external data sources using MuleSoft and Informatica, streamlining cross-platform data flow.
Employed SQL to ensure data accuracy and optimize database performance for reporting and analytics.
Collaborated with business teams using Agile Scrum methodology to gather daily requirements and implement them on the Force.com platform.
Designed and implemented Trigger Framework Interfaces to modularize and manage complex business logic across multiple Apex classes from a single trigger.
Designed and implemented a Trigger Framework Interface to invoke multiple Apex classes from a single trigger event.
Customized page layouts, search layouts, and implemented workflow rules and automation logic.
Developed Visualforce pages and custom/standard controller classes; enhanced standard Salesforce objects such as Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards, and Reports.
Utilized SOQL and SOSL queries efficiently, ensuring compliance with Salesforce governor limits.
Applied JavaScript and jQuery in Visualforce pages for dynamic, client-side interactivity.
Created and deployed customized reports for various user profiles and configured dashboards to track productivity and performance of business centers and sales teams.
Built and maintained Apex classes, triggers, and controller classes for functional requirements.
Resolved security scanner issues in development and SIT environments by adhering to best coding practices.
Evaluated Data entry, import processes and ensure proper Data quality standards exist for the Salesforce.com application.
Integrated Salesforce with external systems by consuming WSDL-based web services.
Cloud-based integration solutions for T-Mobile's internal apps were designed and developed with Dell Boomi, allowing for smooth data synchronization between order management, billing, and CRM systems.
Spearheaded the design and implementation of Dell Boomi integration processes to synchronize data between Salesforce and an external ERP system, reducing manual data entry by 80% and significantly enhancing data accuracy.
Provided production support and resolved issues in live Salesforce environments.
Developed and deployed API connections to integrate SAP, Salesforce, and other business applications, ensuring seamless data flow and interoperability across platforms.
Implemented error handling and logging mechanisms in Dell Boomi processes to ensure data integrity, improve system reliability, and enhance overall performance.
Collaborated with cross-functional teams, including developers, QA testers, and business analysts, to ensure end-to-end data integrity and deliver high-quality integration solutions.
Actively participated in Agile/Scrum methodologies, including daily stand-ups, sprint planning, and retrospectives, to drive iterative development and continuous improvement.
Created Custom Objects and defined lookup and master-detail relationships on the objects. Also, created junction objects to establish connectivity among objects.
Resolved Force.com security scanner issues by following best practices in Apex coding
Customized page layouts, search layouts, and implemented workflow rules and automation logic.
Environment: Dell Boomi AtomSphere, API Management, Community Cloud, REST API, SOAPAPI.