Somkit Christy Samnanveth
Salol,MN
Summary
Dynamic General Manager with extensive experience at Red Lake Gaming Enterprises, excelling in operations management and team leadership. Proven track record in enhancing productivity and profitability through strategic initiatives and effective problem resolution. Bilingual communicator skilled in customer relations and staff supervision, fostering a collaborative environment that drives success.
Proactive and goal-oriented professional with excellent problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
31
31
years of professional experience
Work History
General Manager
Red Lake Gaming Enterprises
06.1994 - 04.2025
- Oversee daily operations, ensuring efficiency across all departments.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Mentor management team, enhancing leadership skills and employee performance.
- Implement strategic initiatives that align with organizational goals and objectives.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Analyze operational data to identify trends and drive informed decision-making.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication .
Senior Manager On Duty
Red Lake Gaming Enterprises
11.2022 - 08.2024
- Assist the Geneal Manager by supervising casino operations during assigned shift. Ensuring all areas are functioning effectively and efficiently.
- Enforcing casino policies, procedures, and gaming regulations.
- Providing exceptional customer service, addressing guest inquiries, and resolving issues and complaints.
- Overseeing and supporting casino staff, potentially including training, coaching, and performance management.
- Monitoring gaming activities, ensuring proper staffing levels, and maintaining a safe and secure environment.
- Effectively communicating with other departments, management, and guests to address concerns and ensure smooth operations.
- Identifying and resolving operational issues, emergencies, and customer disputes.
Education
No Degree - Nail Technician
Northland Technical College
Thief River Falls, MNSkills
- Leadership and team building
- Problem resolution
- Efficient multi-tasker
- Operations management
- Team player
- Customer relations
- Staff supervision
- Administrative skills
- Employee scheduling
- Customer relationship management
- Bilingual
Awarded four times as Manager of the Quarter
Awarded as Manager of the Quarter four times
Timeline
Senior Manager On Duty
Red Lake Gaming Enterprises
11.2022 - 08.2024
General Manager
Red Lake Gaming Enterprises
06.1994 - 04.2025
No Degree - Nail Technician
Northland Technical College
Similar Profiles
Andrew JourdainAndrew Jourdain
Slot Technician at Red Lake Gaming EnterprisesSlot Technician at Red Lake Gaming Enterprises
Annette JohnsonAnnette Johnson
Adjunct Faculty Member at Red Lake Nation CollegeAdjunct Faculty Member at Red Lake Nation College
Dawn PurserDawn Purser
HR Director at Red Lake GamingHR Director at Red Lake Gaming
Jess JewellJess Jewell
Architectural Technical Specialist at MarvinArchitectural Technical Specialist at Marvin
Tara GrillTara Grill
Operator at Polaris IndustriesOperator at Polaris Industries