Sommer Chinedu
Moreno Valley,CA
Summary
Dynamic professional with extensive expertise in medical administration and patient support, demonstrating a proven ability to collaborate effectively within healthcare teams to enhance the quality of care delivered. Proficient in managing medical records, scheduling appointments, and facilitating seamless communication between patients and healthcare providers. Known for reliability, adaptability, and a results-driven approach, consistently focused on addressing the evolving needs of the healthcare environment. Committed to fostering positive patient experiences while ensuring operational efficiency and compliance with industry standards.
Overview
7
7
years of professional experience
Work History
Medical Support Assistant (GS-5)
Jerry L. Pettis Memorial Veterans Hospital, Health Administration Services
11.2023 - Current
- Managed patient appointment scheduling, cancellations, and rescheduling efficiently.
- Recorded and processed no-show information accurately.
- Monitored and prioritized appointment requests from multiple electronic sources.
- Participated in team huddles and meetings to enhance patient care management.
- Established and maintained priorities and deadlines for efficient workflow.
- Adapted work processes to meet the needs of both the team and patients.
- Oversaw pre-appointment requirements, ensuring all necessary preparations were completed.
- Managed and validated the electronic waitlist, resolving discrepancies.
- Contributed to problem-solving and operational improvements during team meetings.
- Executed administrative follow-up actions to ensure continuity of care.
Certified Nursing Assistant
Upland Rehabilitation Center
01.2023 - 11.2023
- Collected and recorded dietary information, supported patient feeding, and monitored nutritional intake.
- Assisted patients with mobility needs, including transferring and organizing mobility aids.
- Conducted patient evaluations to address wounds and behavioral concerns.
Clinical Laboratory Assistant
Rume Health
01.2022 - 12.2022
- Registered patients and performed COVID-19 swabbing procedures in accordance with regulations.
- Operated laboratory equipment for COVID-19 testing, processing, and interpreting specimen results.
- Adhered to safety protocols to minimize exposure risks.
- Managed phone inquiries regarding insurance registration and patient demographics.
Certified Nursing Assistant
San Jacinto Post Acute Facility
08.2020 - 12.2021
- Provided comprehensive care to 20+ patients per shift, assisting with daily living activities.
- Monitored and recorded vital signs, reporting abnormalities to the medical team.
- Administered routine care procedures, including range of motion exercises.
- Collaborated with nursing staff to implement individualized care plans.
Patient Care Assistant
Loma Linda University Health
01.2019 - 07.2020
- Provided compassionate care for 12 patients per shift during the COVID-19 pandemic.
- Assisted in monitoring postoperative patients, reporting abnormal data promptly.
- Documented patient activities and vital information in the EMR system accurately.
Education
Medical Administration Diploma - Health Administration
School of Integrated Academics
Long Beach, CA09.2013
Certified Nursing Assistant - Certificate - Nursing
Western Medical Training Center
Murrieta, CA09.2013
Diploma -
School of Integrated Academics
Long Beach, CA02.2012
Skills
- Microsoft Office applications: Excel, Word, PowerPoint, OneNote, Outlook, Etc…
- Timekeeping: Vista, Cprs
- Office Management: Coordinating office operations, managing supplies, and overseeing tasks
- Communication: Handling patient inquiries, answering phones, and coordinating with medical staff
- Time Management: Prioritizing tasks and managing multiple responsibilities
- Document Preparation: Preparing reports, correspondence, and other medical documents
- Inventory Management: Tracking and ordering medical supplies and equipment
- Patient Registration: Verifying insurance, registering patients, and collecting co-pays
- Electronic Health Records (EHR): Proficient in Epic, Cerner, Meditech
- Detail-oriented
Timeline
Medical Support Assistant (GS-5)
Jerry L. Pettis Memorial Veterans Hospital, Health Administration Services
11.2023 - Current
Certified Nursing Assistant
Upland Rehabilitation Center
01.2023 - 11.2023
Clinical Laboratory Assistant
Rume Health
01.2022 - 12.2022
Certified Nursing Assistant
San Jacinto Post Acute Facility
08.2020 - 12.2021
Patient Care Assistant
Loma Linda University Health
01.2019 - 07.2020
Medical Administration Diploma - Health Administration
School of Integrated Academics
Certified Nursing Assistant - Certificate - Nursing
Western Medical Training Center
Diploma -
School of Integrated Academics