Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sommer Crawford

Athens ,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

Buvez
08.2019 - 11.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.

Manager

Di'lishi - Athens
05.2018 - 08.2019
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Created and implemented impactful strategies to increase company brand awareness and engagement.

Barista

Jittery Joe's Coffee - Watkinsville
02.2017 - 05.2018
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

Oconee County High School
Watkinsville, GA
05.2010

Skills

  • Policy Implementation
  • Strategic Planning
  • Budget Control
  • Supply Chain Management
  • Idea Development and Brainstorming

Accomplishments

  • Achieved high health-score-ratings, by maintaining and enforcing safety protocols.

Certification

  • Certified ServSafe Manager, National Restaurant Association: January, 2019 - Present

Timeline

Manager

Buvez
08.2019 - 11.2023

Manager

Di'lishi - Athens
05.2018 - 08.2019

Barista

Jittery Joe's Coffee - Watkinsville
02.2017 - 05.2018

High School Diploma -

Oconee County High School

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Sommer Crawford