Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Sommer Haas

Breaux Bridge,LA

Summary

Knowledgeable professional with expertise in Training Specialist role. Dynamic public speaker known for energetic training and exceeding management expectations. Successful at developing and overseeing site-based and online training programs. Brings several years of industry expertise and is considered a valuable asset to any team.

Overview

18
18
years of professional experience
1
1
Certification

Work History

EPIC CREDENTIALED TRAINER - CADENCE, REFERRALS

WALMART HEALTH
09.2023 - 05.2024
  • Designed and implemented comprehensive training materials to facilitate effective utilization of Epic applications and clinical information systems.
  • Contributed in curriculum development, instructional design and training strategy under Principal Trainer's supervision.
  • Conducted upskilling sessions to enhance Epic knowledge for Analysts, Principal Trainers, Credentialed Trainers, and end users.

EPIC CREDENTIALED TRAINER - CADENCE, REFERRALS

ADVENTHEALTH
01.2022 - 09.2023
  • Facilitated the development and implementation of training resources to support end users in utilizing Epic applications and clinical information systems.
  • Achieved seamless integration of Cadence and Referrals in hospital and clinic Go-Lives through efficient coordination with end users, managers, and operational leaders.
  • Assisted in the development of curriculum and training strategy under the guidance of the Principal Trainer.
  • Conducted workshop trainings to enhance Epic knowledge for Credentialed Trainers.

EPIC INSTRUCTIONAL DESIGNER - HIM

FRANCISCAN MISSIONARIES OF OUR LADY HEALTH SYSTEM
11.2020 - 11.2021
  • Evaluated system and application capabilities, analyzed workflow and data flow, and devised efficient solutions.
  • Provided training for the efficient use of HIM, Identity, and Hyland OnBase applications.
  • Engaged in solution testing and created system descriptions aligned with project requirements and departmental quality standards.
  • Collected health data from multiple sources such as EHR, financial reports, and patient surveys to identify operational enhancement opportunities.
  • Provided comprehensive training on maximizing available resources and optimizing system functionality.

EPIC CREDENTIALED TRAINER - CADENCE, GRAND CENTRAL

FRANCISCAN MISSIONARIES OF OUR LADY HEALTH SYSTEM
03.2019 - 11.2020
  • Aligned curriculum, PowerPoint guides, and testing criteria to enhance user performance.
  • Analyzed comprehension levels and applied tailored teaching methods to enhance student development.
  • Created and designed online interactive training programs by developing web content, graphics, and video instruction.
  • Implemented interactive teaching methods to engage students in practical situations, utilizing role-playing and simulations.
  • Utilized a wide range of instructional methods, interactive exercises, and technology-driven approaches to maintain engagement in training classes.

CAMPUS OPERATIONS COORDINATOR

VALLEY CREEK CHURCH
01.2018 - 09.2018
  • Revitalized campus-wide access to current information through enhancements in electronic internal and external communications.
  • Revitalized campus-wide access to current information through enhancements in electronic internal and external communications.
  • Evaluated and enhanced operations, reinforcing policies and optimizing structures to ensure church's adaptability amidst changing conditions.
  • Demonstrated strong leadership skills in effectively managing administrative functions and ensuring program success.

STAFFING COORDINATOR

HEALTHCARE CORPORATION OF AMERICA
04.2016 - 02.2018
  • Coordinated employee schedules and utilized tracking reports to ensure optimal staffing and trends for 30 Healthcare Corporation of America clinics.
  • Facilitated orientation and on-boarding workshops for newly hired staff members.
  • Managed the processing of incident reports and work complaint claims, resulting in effective corrective action.
  • Managed clinic employment records for positions and team members.
  • Served as Secretary for Employee Advisory Group at Healthcare Corporation of America.

PHYSICIAN PRACTICE MANAGER

TIDEWATER PHYSICIANS MULTISPECIALTY GROUP
06.2010 - 12.2015
  • Managed employee operations, overseeing task delegation, performance evaluation, and training.
  • Enhanced computerized records management systems for improved storage, processing, and reporting of medical data.
  • Maintained oversight of patient records to ensure adherence to regulatory HIPAA guidelines.
  • Optimized provider schedules to maximize efficiency and track access.

ADMINISTRATIVE ASSISTANT

SENTARA HEALTHCARE
01.2006 - 11.2014
  • Greeted visitors upon arrival and directed guests to appropriate departments.
  • Collected relevant data regarding patient insurance coverage, medical background, and emergency care needs.
  • Validated medical insurance coverage.
  • Maintained a professional environment by enforcing department policies within the ER waiting room.
  • Managed telephone inquiries and efficiently handled administrative tasks such as filing documents and maintaining reports.

Education

BACHELOR OF GENERAL STUDIES -

UNIVERSITY OF LOUISIANA AT LAFAYETTE
Lafayette, LA
05.2025

ASSOCIATE OF SCIENCE -

THOMAS NELSON COMMUNITY COLLEGE
05.2010

ASSOCIATE OF GENERAL STUDIES -

THOMAS NELSON COMMUNITY COLLEGE
05.2010

Skills

  • Software Implementation
  • Training Delivery
  • Clinical Documentation
  • HIPAA Compliance

Certification

  • HIM
  • IDENTITY

References

Tasha Bailey, Epic Specialist Trainer, Adventhealth, (407) 230-9611

Marianna Kirezov, Epic Instructional Designer, Advent Health, (704) 989-4483

Kelly Robichaux, (504) 915-8743

Stacy Hoggatt, (225) 933-9403

Timeline

EPIC CREDENTIALED TRAINER - CADENCE, REFERRALS

WALMART HEALTH
09.2023 - 05.2024

EPIC CREDENTIALED TRAINER - CADENCE, REFERRALS

ADVENTHEALTH
01.2022 - 09.2023

EPIC INSTRUCTIONAL DESIGNER - HIM

FRANCISCAN MISSIONARIES OF OUR LADY HEALTH SYSTEM
11.2020 - 11.2021

EPIC CREDENTIALED TRAINER - CADENCE, GRAND CENTRAL

FRANCISCAN MISSIONARIES OF OUR LADY HEALTH SYSTEM
03.2019 - 11.2020

CAMPUS OPERATIONS COORDINATOR

VALLEY CREEK CHURCH
01.2018 - 09.2018

STAFFING COORDINATOR

HEALTHCARE CORPORATION OF AMERICA
04.2016 - 02.2018

PHYSICIAN PRACTICE MANAGER

TIDEWATER PHYSICIANS MULTISPECIALTY GROUP
06.2010 - 12.2015

ADMINISTRATIVE ASSISTANT

SENTARA HEALTHCARE
01.2006 - 11.2014

BACHELOR OF GENERAL STUDIES -

UNIVERSITY OF LOUISIANA AT LAFAYETTE

ASSOCIATE OF SCIENCE -

THOMAS NELSON COMMUNITY COLLEGE

ASSOCIATE OF GENERAL STUDIES -

THOMAS NELSON COMMUNITY COLLEGE
Sommer Haas