Sommer M. Hadnot
Dallas,TX
Summary
Dedicated Coordinator with a detail-oriented approach to meeting all students'/customers' needs with excellent customer service and communication skills. Highly organized, proactive and flexible with strong critical thinking, problem solving and planning abilities.
Overview
7
7
years of professional experience
Work History
Student Business Services- Lead Coordinator
University Of North Texas At Dallas
09.2018 - Current
- Assist students with general, financial, third party, payment and refund inquires.
- Skilled at working independently and collaboratively in a team environment.
- Effectively train and cross train new/current employees on all processes and procedures related to financial account processes and cashiering.
- Process and invoice third party billing payments and process the posting of third party exemptions and waivers.
- Answer calls, emails and provide in person assistance to students regarding student account inquires.
- Assist management with processes as needed.
- Provide leadership and organization in the department to help problem solve, resolve and de-escalate issues and provide assistance for any questions related to the department.
Cashier
Target
09.2016 - 08.2018
- Offers fast checkout and genuine interaction with guest
- Decision-making and resolve issues with guest in helpful manner
- Educate guests on REDcard benefits and shop through digital tools and services
- Learn new technology to cross train and work in other areas of the store as needed
- Quickly and accurately scan and bag all items, handles money and collect payments.
Dental Assistant Externship
Shine Dental Care
12.2017 - 01.2018
- Assisted Dentists and Registered Dental Assistants in all tasks
- Educated patients on dental hygiene and prepared dental trays for dental treatment
- Sterilized and organized dental equipment
- Assisted with X-Rays/Digitals and dental lab work
Education
Associate's degree - Psychology
Cedar Valley College
Lancaster, TXDiploma -
Concorde Career College
Dallas, TX03.2018
Skills
- Microsoft Excel
- 10 Key Data Entry
- Cashiering
- Customer service
- Assisting Students
- Clerical Support
- PeopleSoft
- Microsoft Outlook
- Training & development
- Accounts Payable
- Microsoft PowerPoint
- Account Posting
- Accounting Support
- Billing and Payment Processing
- Time Management
Accomplishments
- Star Performance Award (2019)
- Staff Excellence Award (2022)
Timeline
Student Business Services- Lead Coordinator
University Of North Texas At Dallas
09.2018 - Current
Dental Assistant Externship
Shine Dental Care
12.2017 - 01.2018
Cashier
Target
09.2016 - 08.2018
Associate's degree - Psychology
Cedar Valley College
Diploma -
Concorde Career College
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