RResults-driven professional with 15+ years in Fintech/Financial Institutions.
Proven track record in strategic vision, partnerships, and product management.
Adept at building and nurturing high-performing teams, fostering collaboration.
Aligning product initiatives with organizational goals.
Strong communicator with a passion for solving complex problems and delivering exceptional user experiences.
Strong acumen in technology platforms with a solid background in building 0-1 products.
Overview
12
12
years of professional experience
Work History
Director of Product Management (Consumer RnD)
VISA USA
04.2024 - Current
Introduced multiple AI-driven solutions, leading to $180M in operational savings and $1B revenue opportunities.
Prototyping new innovative use cases on Data Token - Social commerce and Authentication.
Developed five-year visionary product roadmaps focused on customer retention
Collaborated with cross-functional teams to define product vision, strategy, and roadmap.
Director of Product Management (Global Head of BNPL)
VISA USA
01.2022 - 03.2024
Launched Visa Buy-now-pay-later product in 5 new markets with a go-to-market strategy plan for 35+ markets, with a revenue projection of $600M in the next 3 years.
Supervised global product team of 6 Senior and 3 lead PMs, 125 engineering organization (13 Scrum Teams), with finance, user design, analytics, operations, and sales (cross-functional).
Strategic partnership with key acquirers and regional domestic switch/processors for faster penetration in target markets (savings of 3-5 months).
Designed features as a unique differentiator for 20-30% higher adoption than market competitors. Example: Cross Border Installments, BNPL on existing debit credentials.
Group Product Manager (Authorization Platform))
PayPal USA
07.2017 - 01.2022
Authorization rate optimization strategy for PayPal and Braintree Merchants, driven by competitive analysis.
Revamp the subscription platform of Braintree with smart Dunning.
Build a comprehensive AI/ML product strategy for payment auto-recovery, leading data science and engineering teams.
ISO 8583 expertise for various processor/acquirer integration, aligning with the up-to-date compliance rules.
Managing 4 Product Managers and 33 (4 Scrum teams).
Each initiative is proven via A/B or C-MAB test methodologies to measure success.
Lead Product Manager
Paypal
San Jose
08.2012 - 06.2017
Product expansion from 5 to 38 markets with successful adoption in 70% of the markets
Managing vendor relationship with PayPal.
Supporting 9 regional marketing teams to strategize and market the product across the globe.
Team of 15 (SWD), globally spread across EMEA, US, and LATAM.
Strategy to reduce COD (cash on Delivery) pain point for Indian merchants.
Social commerce: Researched, designed, developed prototype for seamless one-click checkout experience via Facebook and Instagram
Designed product 'Contextual Commerce' to deliver personalized consumer experience
Software Engineer II
08.2012 - 12.2016
Backend developer/coder for - Enable SEPA integration
- Handle ACH Returns
Building tools for Enterprise Dispute Management (UnAuth, Chargeback)
Education
Executive Education - Generative AI
Massachusetts Institute of Technology
Cambridge, MA
03-2024
Bachelor of technology - Computer Sc & Engineering
CALCUTTA INSTITUTE OF ENGINEERING & MANAGEMENT
INDIA
01.2010
EXECUTIVE EDUCATION - ORGANIZATIONAL LEADERSHIP
UNIVERSITY OF CALIFORNIA, BERKELEY, HAAS SCHOOL OF BUSINESS
EXECUTIVE EDUCATION - PRODUCT MANAGEMENT
UNIVERSITY OF CALIFORNIA, BERKELEY, HAAS SCHOOL OF BUSINESS