Sona Smith-Anderson
Davie,FL
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Disney and Char-Hut. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in electronic document preparation and management, demonstrating patience and empathy in fast-paced environments. Committed to delivering exceptional service and fostering positive customer experiences. Doing the best at what i do to ensure that i am delivering results to where ever i work.
Overview
8
8
years of professional experience
Work History
Cashier/Server
Char-Hut
02.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Disney
02.2016 - 12.2016
Booking reservations.
Education
High School Diploma -
Petersfield High School
Jamaica07-2010
Associate of Arts - Business
Montego Bay Community College
Jamaica07-2013
Skills
- Customer Service
- Customer Assistance
- Work ethic and integrity
- Patience and empathy
- Electronic Document Preparation and Management
- Leadership
Timeline
Cashier/Server
Char-Hut
02.2023 - 10.2023
Receptionist
Disney
02.2016 - 12.2016
High School Diploma -
Petersfield High School
Associate of Arts - Business
Montego Bay Community College
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