Sonah Sioson
South Bend,IN
Summary
Skilled and reliable Printing Machine Operator bringing positive attitude and strong safety and quality commitment to each project.
Overview
7
7
years of professional experience
Work History
HP Print Operator
Jamil Packaging
06.2021 - Current
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Inspected machines and performed repairs.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Assistant Store Manager
Claire’s Boutique
09.2020 - 05.2021
- Created weekly department sales strategies based on performance analysis in order to increase revenue
- Received, logged, and put out shipment on a daily basis to ensure the constant flow of new product was present on the sales floor.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
United Art & Education
06.2019 - 08.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Senior Associate
United Art & Education
02.2017 - 06.2019
- Trained and supported new team members, maintaining culture of collaboration.
- Served as keyholder, overseeing business opening and closing operations.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Key Holder
Starbucks
02.2019 - 07.2019
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
Education
High School Diploma -
Clay High School
South Bend, IN06.2015
No Degree - English
Indiana University
South Bend & BloomingtonSkills
- Staff Development
- Inventory Management
- Goal Setting
- Project Management
- Quality Assurance
- Customer Service
- Independent and Self-Directed
Additional Information
All 4 Animals Rescue, Mishawaka
Feb 2023 - Currently
Timeline
HP Print Operator
Jamil Packaging
06.2021 - Current
Assistant Store Manager
Claire’s Boutique
09.2020 - 05.2021
Store Manager
United Art & Education
06.2019 - 08.2020
Key Holder
Starbucks
02.2019 - 07.2019
Senior Associate
United Art & Education
02.2017 - 06.2019
High School Diploma -
Clay High School
No Degree - English
Indiana University