Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Sonah Sioson

South Bend,IN

Summary

Skilled and reliable Printing Machine Operator bringing positive attitude and strong safety and quality commitment to each project.

Overview

7
7
years of professional experience

Work History

HP Print Operator

Jamil Packaging
06.2021 - Current
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Inspected machines and performed repairs.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Assistant Store Manager

Claire’s Boutique
09.2020 - 05.2021
  • Created weekly department sales strategies based on performance analysis in order to increase revenue
  • Received, logged, and put out shipment on a daily basis to ensure the constant flow of new product was present on the sales floor.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Store Manager

United Art & Education
06.2019 - 08.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Senior Associate

United Art & Education
02.2017 - 06.2019
  • Trained and supported new team members, maintaining culture of collaboration.
  • Served as keyholder, overseeing business opening and closing operations.
  • Managed customer relations through communication and helpful interactions.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Key Holder

Starbucks
02.2019 - 07.2019
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed store personnel by delegating tasks and supervising daily operations.

Education

High School Diploma -

Clay High School
South Bend, IN
06.2015

No Degree - English

Indiana University
South Bend & Bloomington

Skills

  • Staff Development
  • Inventory Management
  • Goal Setting
  • Project Management
  • Quality Assurance
  • Customer Service
  • Independent and Self-Directed

Additional Information

All 4 Animals Rescue, Mishawaka

Feb 2023 - Currently

Timeline

HP Print Operator

Jamil Packaging
06.2021 - Current

Assistant Store Manager

Claire’s Boutique
09.2020 - 05.2021

Store Manager

United Art & Education
06.2019 - 08.2020

Key Holder

Starbucks
02.2019 - 07.2019

Senior Associate

United Art & Education
02.2017 - 06.2019

High School Diploma -

Clay High School

No Degree - English

Indiana University

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Sonah Sioson