Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sonah Sioson

South Bend,IN

Summary

Skilled and reliable Printing Machine Operator bringing positive attitude and strong safety and quality commitment to each project.

Overview

7
7
years of professional experience

Work History

HP Print Operator

Jamil Packaging
06.2021 - Current
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Inspected machines and performed repairs.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Assistant Store Manager

Claire’s Boutique
09.2020 - 05.2021
  • Created weekly department sales strategies based on performance analysis in order to increase revenue
  • Received, logged, and put out shipment on a daily basis to ensure the constant flow of new product was present on the sales floor.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Store Manager

United Art & Education
06.2019 - 08.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Senior Associate

United Art & Education
02.2017 - 06.2019
  • Trained and supported new team members, maintaining culture of collaboration.
  • Served as keyholder, overseeing business opening and closing operations.
  • Managed customer relations through communication and helpful interactions.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Key Holder

Starbucks
02.2019 - 07.2019
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed store personnel by delegating tasks and supervising daily operations.

Education

High School Diploma -

Clay High School
South Bend, IN
06.2015

No Degree - English

Indiana University
South Bend & Bloomington

Skills

  • Staff Development
  • Inventory Management
  • Goal Setting
  • Project Management
  • Quality Assurance
  • Customer Service
  • Independent and Self-Directed

Additional Information

All 4 Animals Rescue, Mishawaka

Feb 2023 - Currently

Timeline

HP Print Operator

Jamil Packaging
06.2021 - Current

Assistant Store Manager

Claire’s Boutique
09.2020 - 05.2021

Store Manager

United Art & Education
06.2019 - 08.2020

Key Holder

Starbucks
02.2019 - 07.2019

Senior Associate

United Art & Education
02.2017 - 06.2019

High School Diploma -

Clay High School

No Degree - English

Indiana University

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Sonah Sioson