Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sonali Vaishnav

KNOXVILLE,TN

Summary

Focused Bank teller with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Cashier

Walmart
08.2009 - 11.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Pharmacy Technician

Walmart
11.2009 - 02.2011
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Retail Store Manager / Owner

United Gifts Shop
02.2011 - 11.2015
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Bank Teller

US Bank
07.2016 - 01.2021
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided customer records, account statements and copies of checks.
  • Educated customers on use of banking website and mobile apps.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Placed orders for customer checks and verified starting numbers.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Processed applications for new accounts.
  • Cross-sold credit cards, loans and other bank products.

Education

Associate Degree In Nursing / Business Minor - Nursing / Business

Nashville State Community College
Nashville, TN

High School Diploma -

Ashland High School
Ashland, OR
06.2003

Skills

  • Data Inputting
  • Deposit and Withdrawal Management
  • Customer Needs Assessment
  • Financial Software
  • Cash Counting
  • Financial Transactions
  • Customer Relationship Management
  • Currency Packaging
  • Money Handling
  • Signature Verification
  • Teller Support
  • Money Transfer Systems
  • Customer Relationship Development
  • Transaction Processing
  • Account Updating
  • Balance Transfers

Languages

Gujarati
Full Professional
Hindi
Full Professional

Timeline

Bank Teller

US Bank
07.2016 - 01.2021

Retail Store Manager / Owner

United Gifts Shop
02.2011 - 11.2015

Pharmacy Technician

Walmart
11.2009 - 02.2011

Cashier

Walmart
08.2009 - 11.2009

Associate Degree In Nursing / Business Minor - Nursing / Business

Nashville State Community College

High School Diploma -

Ashland High School
Sonali Vaishnav