Sondra Le McKenzie
Lathrop,United States
Summary
Experienced in emergency services and health care delivery, aspiring public health professional seeks to pursue a Master of Public Health (MPH) degree with a concentration in Health Services and Policy. Passionate about developing effective policies and management strategies to improve health outcomes in diverse communities. Skilled in coordinating emergency response and communicating with diverse teams. Proficient in advanced dispatch software and task prioritization for swift and accurate assistance. Reliable, adaptable, and collaborative, with a focus on achieving operational goals and delivering impactful results in the field of public health.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Services Dispatcher
DoD Defense Logistics Agency
01.2023 - Current
- Provided advanced emergency medical dispatch support, initially assessing emergencies, prioritizing responses, and utilizing comprehensive emergency response protocols
- Operated critical databases and maintained accurate reports concerning emergency responses and management
Social Services Assistant
Indian Health Services
09.2022 - 01.2023
- Delivered counseling and crisis intervention services to patients, fostering a safe environment and effective communication among health teams
- Maintained records and coordinated activities focusing on patient care and compliance with health standards
Health Technician
Department of Veterans Affairs
07.2021 - 09.2022
- Assisted in clinical procedures, patient care, and inventory management while adhering to best practices in health services delivery
Contact Representative
Department of Veterans Affairs
09.2018 - 04.2019
- Interpreted health care eligibility laws, provided counseling services, and managed client inquiries with a focus on health care advocacy
Education
Bachelor of Science - Criminal Justice
American Military University
Charles Town, WV08.2017
Skills
- Proficient in Microsoft Office Suite
- Typing (40 WPM)
- Information gathering
- Typing speed
- Patient care
- Vital signs monitoring
- HIPAA compliance
- Clinical documentation
- Client assessment
- Client advocacy
- Goal oriented
- Empathy and patience
Certification
- NIH Stroke Scale Certification, 10/01/19
- Advanced Life Support Certification, 05/01/19
- Basic ECG Interpretation Certification, 05/01/19
- Aerospace Medical Technician Academy (NREMTB Accreditation), 07/01/15 - 10/31/15
Affiliations
- Golden Key International Honour Society - Member
- VFW Hall Post 6311 - Member
- Alpha Phi Sigma Honor Society - Member
Awards
- Meritorious Unit Award
- AF Outstanding Unit Award
- National Defense Service Medal
- Iraq Campaign Medal
- Global War On Terrorism Expeditionary Medal
- And others.
Timeline
Emergency Services Dispatcher
DoD Defense Logistics Agency
01.2023 - Current
Social Services Assistant
Indian Health Services
09.2022 - 01.2023
Health Technician
Department of Veterans Affairs
07.2021 - 09.2022
Contact Representative
Department of Veterans Affairs
09.2018 - 04.2019
Bachelor of Science - Criminal Justice
American Military University
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