Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sonia Andino

Worcester,MA

Summary

With a proven track record at IntelyCare, I excel in patient care and vital signs monitoring, demonstrating exceptional compassion and team collaboration. My experience spans various healthcare settings, significantly enhancing patient satisfaction and safety. Skilled in HIPAA compliance and emergency response, I am known for my adaptability and dedication to improving patient outcomes.

Overview

32
32
years of professional experience
1
1
Certification

Work History

CNA III

IntelyCare
Boston, MA
07.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Traveled to various healthcare facilities to provide consistent and high-quality patient care.
  • Monitored and recorded patient vital signs to ensure accurate and timely data collection.

Critical Care Technician II

Umass Health Alliance Hospital
Clinton, MA
05.2023 - Current
  • Consistently provided high-quality care under pressure, successfully managing multiple priorities during critical situations and emergency scenarios.
  • Demonstrated empathy towards patients'' emotional well-being while providing compassionate care under challenging circumstances.
  • Proactively identified potential complications by closely observing patients for signs of clinical deterioration, alerting medical staff as needed.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Treated patients with broad range of acute, life-threatening diagnoses.
  • Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Prepared treatment rooms for patient examinations.
  • Contacted medical facilities to schedule patients for admission.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Performed advanced diagnostic tests such as EKGs or blood draws that contributed to prompt diagnosis of life-threatening conditions.
  • Triaged patients and delegated treatment needs to qualified staff and specialized departments.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Assisted physicians in updating treatment plans by providing accurate and timely information on patients'' progress and response to interventions.
  • Optimized resource utilization by efficiently managing supplies inventory and proactively identifying equipment maintenance needs.
  • Safeguarded patient confidentiality by diligently maintaining HIPAA compliance in all documentation practices and communications with external providers.
  • Monitored vital signs before, during and after transportation.
  • Promoted a safe environment by strictly adhering to infection control guidelines and promptly addressing potential hazards in the critical care unit.
  • Assisted in life-saving procedures such as CPR, defibrillation, and emergency airway management, ultimately improving patient survival rates.
  • Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Measured patient pulse oximetry.
  • Collected and documented patient medical information such as blood pressure and weight.

Covid 19 Medical Tech

Sullivan Middle School
Worcester, MA
03.2020 - 05.2023
  • Contributed to public health awareness by conducting thorough contact tracing investigations.
  • Continuously sought opportunities for professional development, attending webinars on emerging COVID-19 research findings as they became available.
  • Kept up-to-date on evolving CDC guidelines, ensuring accurate testing methodologies were utilized at all times.
  • Safeguarded patient privacy by strictly adhering to HIPAA regulations when handling sensitive information during the testing process.
  • Assisted in managing patient flow to minimize wait times while maintaining social distancing requirements.
  • Demonstrated excellent attention to detail when verifying patient identification before administering tests, ensuring accurate reporting of results.
  • Observed and recorded vital signs and reported changes to physicians or nurses.
  • Provided excellent patient support and care to patients and families.
  • Adhered to all safety and infection control precautions and regulations.
  • Monitored patients for medical changes and reviewed and revised care plans accordingly.
  • Reported safety hazards to supervisors, removing risk and promoting workplace safety.
  • Protected patients and employees by adhering to infection-control and hazardous waste policies.
  • Collected specimens for lab testing, practicing aseptic technique to reduce risk of infection.
  • Cleaned and sterilized laboratory equipment to prevent cross-contamination.
  • Guided students and newer laboratory personnel in proper practices and regulatory

Certified Nursing Assistant

Favorite Healthcare Staffing(Various Hospitals
Worcester, MA
01.2019 - 05.2023

• Treated patients with broad range of acute, life-threatening diagnoses.

• Collaborated with interdisciplinary healthcare professionals to create, implement

and adapt individualized care plans.

• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart

rate.

• Facilitated activities of daily living, personal hygiene management, feeding and

ambulation.

• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits

and overall wellness.

• Exhibited compassionate care and communication regarding issues surrounding

death and dying.

• Managed and maintained patient rooms, shared-living areas and nursing stations.

• Rendered hands-on nursing care under direct RN supervision, adhering to medical

center policies and procedures.

• Used mobility devices to transport patients.

• Assisted residents with bathing and dressing to promote personal hygiene.

• Distributed drinking water and nourishment to residents.

• Answered signal lights, bells or intercom systems to determine resident needs.

• Turned and repositioned residents using proper body mechanics to prevent pressure

ulcers.

• Supported non-ambulatory residents in range of motion exercises.

• Helped residents walk with or without self-help devices.

CNA II

AdCare Hospital
Worcester, MA
05.2019 - 04.2020

• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Executed scheduled assessments of vital signs, ensuring accurate readings for patient health metrics.

• Managed and maintained patient rooms, shared-living areas and nursing stations.

• Looked for physical, emotional and symptomatic changes in patient condition and

obtained necessary care for medical concerns.

• Rendered hands-on nursing care under direct RN supervision, adhering to medical

center policies and procedures.

• Maintained accurate, timely flow of information by completing thorough patient

records and updating healthcare team on patient status.

• Collected specimens, monitored vitals and maximized patient comfort to maintain

optimal environment.

• Fostered relationships with patients, caregivers and healthcare teams to achieve

individual care plan targets.

• Documented activities and recorded information in EMR system.

• Assisted residents with bathing and dressing to promote personal hygiene.

• Distributed drinking water and nourishment to residents.

• Answered signal lights, bells or intercom systems to determine resident needs.

• Assisted residents in preparing for activities and social programs.

• Observed and reported unusual symptoms and changes

  • Supported patients through detoxification processes.

PCA III

Vibra Healthcare Hospital
Rochdale, MA
08.2017 - 01.2019
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Monitored and recorded patient vital signs to ensure accurate and timely documentation.
  • Assisted patients with ventilator management, ensuring proper function and patient comfort.
  • Delivered comprehensive patient care, ensuring comfort and safety.
  • Repositioned patients to enhance comfort and prevent pressure sores.
  • Performed electrocardiograms (EKGs) to assist in the diagnosis and monitoring of cardiac conditions.
  • Performed accu checks to monitor patients' blood glucose levels.
  • Assisted patients with activities of daily living (ADLs) to ensure their comfort and well-being.
  • Repositioned patients to enhance comfort and prevent bedsores.
  • Supported patients during dialysis procedures, ensuring comfort and adherence to medical protocols.
  • Facilitated rehabilitation processes for patients, ensuring adherence to individualized care plans.
  • Provided comprehensive training to fellow PCAs, ensuring adherence to care standards and protocols.
  • Maintained and organized medical equipment inventory.
  • Ensured cleanliness and sanitation of equipment to maintain a safe and hygienic environment.
  • Maintained strict confidentiality of sensitive information in compliance with HIPAA regulations.
  • Transported patients safely and efficiently within the healthcare facility.
  • Weighed patients accurately to ensure precise medical records.
  • Provided nourishment to patients, ensuring their dietary needs were met.

CNA II

Medical Staffing Agency
Worcester, MA
05.2012 - 09.2018
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Provided comprehensive patient care, ensuring comfort and safety in a clinical setting.
  • Assisted patients with ambulation to support their range of motion and mobility goals.
  • Recorded vital signs and intake/output measurements accurately.
  • Repositioned patients to ensure comfort, prevent pressure ulcers, and promote proper body alignment.
  • Mentored fellow CNAs, enhancing their skills and proficiency in patient care.
  • Assisted patients with ventilator management, ensuring optimal respiratory support.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Minimized the risk of pressure sores by implementing effective repositioning and skin care techniques.

Critical Care Technician

Emerson Hospital
Concord, MA
03.2009 - 05.2012
  • Consistently provided high-quality care under pressure, successfully managing multiple priorities during critical situations and emergency scenarios.
  • Demonstrated empathy towards patients'' emotional well-being while providing compassionate care under challenging circumstances.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Proactively identified potential complications by closely observing patients for signs of clinical deterioration, alerting medical staff as needed.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
  • Facilitated seamless transitions of care by conducting thorough handovers during shift changes and communicating pertinent information to incoming staff.
  • Performed advanced diagnostic tests such as EKGs or blood draws that contributed to prompt diagnosis of life-threatening conditions.
  • Triaged patients and delegated treatment needs to qualified staff and specialized departments.
  • Optimized resource utilization by efficiently managing supplies inventory and proactively identifying equipment maintenance needs.
  • Implemented evidence-based care protocols within the critical care unit, resulting in improved patient outcomes and adherence to industry standards.
  • Assisted physicians in updating treatment plans by providing accurate and timely information on patients'' progress and response to interventions.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Safeguarded patient confidentiality by diligently maintaining HIPAA compliance in all documentation practices and communications with external providers.
  • Monitored vital signs before, during and after transportation.
  • Promoted a safe environment by strictly adhering to infection control guidelines and promptly addressing potential hazards in the critical care unit.
  • Improved patient outcomes by providing comprehensive support to physicians during critical procedures and interventions.
  • Assisted in life-saving procedures such as CPR, defibrillation, and emergency airway management, ultimately improving patient survival rates.
  • Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient pulse oximetry.
  • Measured patient spirometry.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Managed stock and inventory of medical supplies to ensure availability for critical care procedures.

PCA II

St Vincent Hospital
Worcester, MA
06.2000 - 04.2009
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Facilitated proper hygiene by aiding in grooming and bathing activities.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Documented patient care and treatments accurately to ensure continuity of care.
  • Facilitated patient transport for procedures, transfers, and discharges, ensuring safety and comfort.
  • Monitored centralized telemetry systems to ensure accurate and timely patient data collection.
  • Operated advanced medical equipment to ensure accurate patient monitoring and effective treatment.
  • Maintained optimal inventory levels by efficiently restocking medical equipment to ensure uninterrupted patient care.
  • Collected blood samples and specimens with precision, ensuring accuracy for laboratory analysis.

CNA

Star Med Nursing Agency
Worcester, MA
07.1995 - 06.2000
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

CNA

Christopher House Nursing Home
Worcester, MA
07.1994 - 08.1995
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

PCA

Kenner Regional Medical Center
Metairie, LA
05.1993 - 06.1994
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.

Education

Associate Of General Studies - Nursing

Quinsigamond Community College
Worcester, MA

CNA/HHA - Nursing

Eastern Community College
Metairie, LA
04.1992

GED - General Studies

Northampton Community College
Bethlehem, PA
06.1990

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • HIPAA compliance
  • Basic life support
  • Maintaining confidentiality
  • Emergency response
  • Team collaboration
  • Flexibility and adaptability
  • Infection control practices

Certification

Dementia

CPR

First Aid

Languages

Spanish
Native or Bilingual
Portuguese
Full Professional

Timeline

CNA III

IntelyCare
07.2024 - Current

Critical Care Technician II

Umass Health Alliance Hospital
05.2023 - Current

Covid 19 Medical Tech

Sullivan Middle School
03.2020 - 05.2023

CNA II

AdCare Hospital
05.2019 - 04.2020

Certified Nursing Assistant

Favorite Healthcare Staffing(Various Hospitals
01.2019 - 05.2023

PCA III

Vibra Healthcare Hospital
08.2017 - 01.2019

CNA II

Medical Staffing Agency
05.2012 - 09.2018

Critical Care Technician

Emerson Hospital
03.2009 - 05.2012

PCA II

St Vincent Hospital
06.2000 - 04.2009

CNA

Star Med Nursing Agency
07.1995 - 06.2000

CNA

Christopher House Nursing Home
07.1994 - 08.1995

PCA

Kenner Regional Medical Center
05.1993 - 06.1994

Associate Of General Studies - Nursing

Quinsigamond Community College

CNA/HHA - Nursing

Eastern Community College

GED - General Studies

Northampton Community College
Sonia Andino