Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sonia Balzani

Port Saint Lucie,FL

Summary

Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

7
7
years of professional experience

Work History

Owner's Representative

Done Right Window Tint & Wrapping
04.2022 - Current
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Sales Manager

Boost Mobile
09.2019 - 12.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales Respresentative

Cricket Wireless
07.2017 - 01.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

High School Diploma -

Miami Killian Senior High
Miami Fl
06-2009

Skills

  • Internal Communications
  • Problem-solving abilities
  • Active Listening
  • Customer Service
  • Customer satisfaction measurement
  • Goals and performance
  • Money handling abilities
  • Customer Relations
  • Problem Resolution
  • Complaint resolution
  • Scheduling
  • Multi-line phone talent

Languages

English
Native or Bilingual
Portuguese
Full Professional
Spanish
Native or Bilingual

Timeline

Owner's Representative

Done Right Window Tint & Wrapping
04.2022 - Current

Sales Manager

Boost Mobile
09.2019 - 12.2021

Sales Respresentative

Cricket Wireless
07.2017 - 01.2019

High School Diploma -

Miami Killian Senior High

Similar Profiles

CREATE PROFILE
Sonia Balzani