Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sonia Béjar

Miami Beach

Summary

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Overview

6
6
years of professional experience

Work History

Hostess/Cocktail Server

The Avalon Hotel
Miami Beach
12.2024 - Current
  • Assisted servers in bussing tables when needed during busy periods.
  • Answered phones promptly to record and confirm reservations.
  • Greeted guests warmly upon arrival, seating them promptly.

Cocktail Server/Barback

El Torito Grill
Fullerton
04.2024 - 10.2024
  • Delivered orders accurately and promptly to tables.
  • Monitored guests' consumption levels while serving alcoholic beverages to ensure compliance with state laws.
  • Provided excellent customer service by anticipating guest needs and responding quickly to requests.

Concierge/Hotel Receptionist

La Valise Hotel
Tulsa
01.2023 - 04.2024
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Yacht Steward

Gran Cozumel Catamaran
Cozumel
01.2020 - 12.2022
  • Supervised passengers during activities on board or off the boat ensuring their safety at all times.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Personally welcomed guests and helped find most suitable offerings through effective questioning.

Concierge Agent

Mundaca vacational rental agency
Isla Mujeres
01.2019 - 01.2020
  • Made reservations for spa treatments, restaurants and golf tee times.
  • Trained new concierge staff on best practices and hotel policies.

Education

Social Sciences Associate Degree -

Cypress College
CA, USA
01.2012

Travel and Tourism Degree -

Cypress College
CA, USA
01.2011

Bachillerato -

Ciencias Administrativas y Sociales
Morelia, Michoacán
01.2003

Skills

  • Excellent communication skills, written and spoken; English, Spanish, and Italian
  • Great at customer service and building relationships with customers
  • Bartending prowess
  • Team collaboration
  • Safe food handling

Affiliations

  • Crossfit
  • Runing
  • fishing

Timeline

Hostess/Cocktail Server

The Avalon Hotel
12.2024 - Current

Cocktail Server/Barback

El Torito Grill
04.2024 - 10.2024

Concierge/Hotel Receptionist

La Valise Hotel
01.2023 - 04.2024

Yacht Steward

Gran Cozumel Catamaran
01.2020 - 12.2022

Concierge Agent

Mundaca vacational rental agency
01.2019 - 01.2020

Social Sciences Associate Degree -

Cypress College

Travel and Tourism Degree -

Cypress College

Bachillerato -

Ciencias Administrativas y Sociales
Sonia Béjar