Sonia Bottoms
Philadelphia,PA
Summary
With a solid background in security, demonstrated through roles at Ollo Virtua Hospital and the PA Dept. of Corrections, I excel in crisis management and customer service. Skilled in report writing and law enforcement, I've led teams, ensuring safety and compliance. My proactive approach and ability to train others highlight my commitment to security excellence.
Overview
26
26
years of professional experience
Work History
Security Officer
Ollo Virtua Hospital
03.2023 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
Security Officer
PA Dept. of Corrections
10.1998 - 10.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
High School Diploma -
Overbrook High School.
Philadelphia, PA06-1984
Skills
- Report writing
- General security
- Superior customer service
- Supervisors position for 3 months ,also fill in for sergeant when needed
- Dispatch
- Weapons training
- Law enforcement background
Timeline
Security Officer
Ollo Virtua Hospital
03.2023 - Current
Security Officer
PA Dept. of Corrections
10.1998 - 10.2020
High School Diploma -
Overbrook High School.
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