Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonia Burhan

Reno,NV

Overview

21
21
years of professional experience
1
1
Certification

Work History

Seasonal Retail Associate

Ulta Beauty
09.2022 - 12.2023
  • Promptly acknowledged and warmly greeted each guest entering the store.
  • Offered friendly, knowledgeable, and courteous service.
  • Determined each guest’s needs and answered questions concerning products and services.
  • Recommended additional and complementary products.
  • Helped to eliminate and/or reduce potential theft of product.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers and helped with product questions, selections, and purchases.

Group Services Representative

Hartford Insurance Group
04.2012 - 12.2014
  • Managed a high-volume workload within a deadline-driven environment.
  • Responded to customer requests for products, services, and company information.

Customer Service Agent

West Corporation
01.2003 - 12.2009
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Bachelor of Arts - Social Studies Education

Punjab University. Pakistan
Lahore. Pakistan

Skills

  • Damaged goods processing
  • Reliability
  • Approachability
  • Cash handling accuracy
  • Verbal and written communication

Certification

Community Health Worker. Truckee Meadows Community College. 2025.

Timeline

Seasonal Retail Associate

Ulta Beauty
09.2022 - 12.2023

Group Services Representative

Hartford Insurance Group
04.2012 - 12.2014

Customer Service Agent

West Corporation
01.2003 - 12.2009

Bachelor of Arts - Social Studies Education

Punjab University. Pakistan

Similar Profiles

CREATE PROFILE