Sonia Espinosa
Summary
Friendly and professional receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
The North Face Inc.
11.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Receptionist
Brookdale Senior Living Solutions Admiral Heights
12.2021 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
Front Desk Receptionist
Merchant And Rhoades - Gentlemen's Barbershop
08.2021 - 11.2021
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Confirmed relevant guest information and payment methods to prevent fraud.
Education
High School Diploma - General Studies
Truman Middle College High School
Chicago, ILSkills
- Data Entry and Database Software
- Security Awareness
- Office Supplies and Inventory
- Organization and Efficiency
- Positive Attitude and Energetic
- Visitor and Customer Relations
- Client Appointment Management
- Business Operations Understanding
Timeline
Retail Sales Associate
The North Face Inc.
11.2023 - Current
Receptionist
Brookdale Senior Living Solutions Admiral Heights
12.2021 - 01.2022
Front Desk Receptionist
Merchant And Rhoades - Gentlemen's Barbershop
08.2021 - 11.2021
High School Diploma - General Studies
Truman Middle College High School
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