Sonia Fuentes
Crosby
Summary
Seasoned Bilingual Transplant Coordinator with over 23 years in the Medical Field. Detail oriented professional with a proven track record of almost 13 years at Baylor St. Lukes. Excellent communication and strong problem solving skills. Dedicated to providing exceptional customer service and compassionate care to our patients.
Overview
16
16
years of professional experience
Work History
Transplant Health Navigation Coordinator
Baylor St. Luke's Medical Center
08.2012 - Current
- Prioritized clinical intake data, processed kidney transplant referrals and requested medical records for evaluation. Reviewed records insuring selection criteria met with no contraindications.
- Gathered and organized pt information for MRB. Clerical duties such as insurance submission, prior authorizations, cpt and icd9 coding.
- Enhanced operational workflows by maintaining well-organized documentation in Epic and updating records accurately as needed.
- Oriented and coordinated Mychart training for kidney staff, developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Assist with direct patient care in clinics for kidney, liver, hepatology and hepatobiliary.
Certified Medical Assistant
Texas Children Hospital
09.2009 - 07.2012
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Prepared examination rooms, sterilized instruments and assisted with minor surgeries.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented vital signs.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Prepared lab specimens for diagnostic evaluation.
Education
Associate of Arts - General Studies
San Jacinto College
Pasadena, TX05-2020
Certified Medical Assistant -
National Institute of Technology
Houston, TX01-2002
Skills
- Strong Organizational Skills
- Proficient Data Entry
- Analytical Decision Maker
- Accurate Detail Analysis
- Self Driven Individual
- Strong Clinical Judgemnet
Languages
Spanish
Native or Bilingual
Timeline
Transplant Health Navigation Coordinator
Baylor St. Luke's Medical Center
08.2012 - Current
Certified Medical Assistant
Texas Children Hospital
09.2009 - 07.2012
Associate of Arts - General Studies
San Jacinto College
Certified Medical Assistant -
National Institute of Technology
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