Sonia Lucas

Enthusiastic sales and customer service professional with a proven track record in effective communication and negotiation. Committed to delivering top-tier customer service, I leverage my extensive knowledge of products and services to devise innovative solutions that foster customer loyalty, retention, and revenue growth. Proficient in training, managing, coaching, and mentoring sales and customer service associates, I possess a unique talent for engaging with personnel at all organizational levels and the public alike.

• Comprehensive training programs offered by accredited cosmetology schools covering hair styling, cutting, coloring, makeup application, skincare, and nail care.
• Classroom instruction, hands-on practical training, and supervised work on live models.
• Work for apprenticeship programs, working under the guidance of experienced cosmetologists in a salon setting. Practical, hands-on experience with real clients and exposure to the day-to-day operations of a salon.
• Ongoing training to stay updated on the latest trends, techniques, and technologies in the cosmetology industry. Participation in workshops, seminars, and online courses.
• Specific training provided by salons to help understand the salon's protocols, procedures, and product lines. Training on customer service, client interaction, and salon management.
  

Cosmetology Theory, Chemical Texture Services, Hair care and treatment and Haircutting