Tai Henkels
Doylestown,PA
Summary
I am excelled server at O'donnelles Poor House, mastering menu memorization and elevating customer service standards. My expertise in liquor, wine, and food service, combined with a talent for resolving customer concerns with poise, significantly contributed to the team's success. I was able to show that I could serve drinks but also be respectful of my customers needs and wants and was mostly be able to satisfy them. I'm recognized for training peers in effective communication and service techniques, this will be able to translate into many jobs.
Overview
1
1
year of professional experience
Work History
Server
O'donnelles Poor House
Sea Isle City, NJ
05.2024 - Current
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled and dealt with wrongful customers with composure.
- Trained new employees on how to correctly talk to and serve customers.
Education
Bachelor of Science - Business Management
University of Northern Colorado
Greeley, CO05-2027
Skills
- Guest engagement
- Liquor, wine, and food service
- Table bussing
- Food delivery
- Table setting
- Cash handling
- Price memorization
- Menu memorization
Timeline
Server
O'donnelles Poor House
05.2024 - Current
Bachelor of Science - Business Management
University of Northern Colorado
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