Sonia Herrera
Fort Worth,United States
Summary
Experienced remodeling professional adept at overseeing complex renovation projects from start to finish. Proficient in blueprint reading and project coordination, achieving significant improvements in workflow efficiency. Strong conflict resolution and customer service skills ensure a positive experience for all stakeholders. Ready to leverage creativity and expertise to deliver outstanding results in future projects.
Overview
5
5
years of professional experience
Work History
Hospitality Supervisor
Motel 6
Azle, US, United States
03.2022 - 09.2023
- Resolved conflicts and handled guest complaints in a professional and timely manner, improving overall service reputation.
- Supervised daily operations of hospitality services, ensuring exceptional guest experiences and adherence to company standards.
Remodel crew
Walmart
Weatherford, US, United States
04.2021 - 11.2022
- Oversaw the demolition and removal of existing structures, ensuring safe and efficient disposal of materials.
- Applied problem-solving skills to overcome obstacles encountered during renovations, ensuring project continuity.
Shift Supervisor
CVS Pharmacy
Forest Hill TX
02.2019 - 05.2020
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Implemented process improvements that enhanced workflow efficiency and customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
Education
No Degree -
Burley High School
Burley, IDSkills
- Planning
- Blueprint Reading
- Conflict Resolution
- Customer Service
- Attention to Detail
- Project Coordination
- Time Management
- Team Leadership
- Problem-solving
- Renovation
- Demolition
Timeline
Hospitality Supervisor
Motel 6
03.2022 - 09.2023
Remodel crew
Walmart
04.2021 - 11.2022
Shift Supervisor
CVS Pharmacy
02.2019 - 05.2020
No Degree -
Burley High School