Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sonia Marquez

Three Rivers,TX

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

18
18
years of professional experience

Work History

Manager of Business Development and Sales

Dollar General Store
Three Rivers, TX
11.2018 - 03.2024
  • Created and maintained relationships with key clients, partners, vendors, and industry professionals.
  • Prepared detailed reports on sales performance for senior management review.
  • Monitored market trends, customer feedback, and competitor activities to identify opportunities for growth.
  • Collaborated with cross-functional teams such as operations, finance, legal departments, in order to develop successful business models.
  • Resolved customer complaints regarding sales and service.
  • Determined price schedules and discount rates.

Customer Service Representative

Metro PCSInc
Garland, TX
03.2012 - 06.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Inventory Control Associate

Essilor of America
Farmers Branch, TX
11.2005 - 07.2010
  • Assisted with the development and implementation of inventory control systems.
  • Maintained accurate records of incoming and outgoing stock items.
  • Monitored levels of essential materials and products to ensure availability.
  • Documented discrepancies between physical count and computer-generated reports.

Education

GED -

Lake Dallas High School
Lake Dallas, TX
06-2016

Skills

  • Data-driven decision-making
  • Marketing Strategy Development
  • Customer Service
  • New Hire Onboarding
  • Operations Management
  • Customer Billing
  • Sales Tracking
  • Teamwork and Collaboration
  • Time Management
  • Team Recruiting and Onboarding
  • Excellent Communication
  • Time management abilities

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Manager of Business Development and Sales

Dollar General Store
11.2018 - 03.2024

Customer Service Representative

Metro PCSInc
03.2012 - 06.2017

Inventory Control Associate

Essilor of America
11.2005 - 07.2010

GED -

Lake Dallas High School

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Sonia Marquez