Sonia Morales
Lathrop,USA
Summary
Prepared to apply skills as a medical or administrative assistant to enhance healthcare team performance and improve patient experience.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dignity Health Care
Stockton, CA
08.2025 - 2026
- Assisted with patient intake processes, gathering essential information for accurate medical records.
- Coordinated appointment scheduling, optimizing workflow and enhancing patient access to care services.
- Managed phone communications, providing information and directing inquiries to appropriate healthcare staff.
- Educated patients on treatment plans, fostering understanding and compliance with healthcare recommendations.
- Processed insurance information, verifying coverage and facilitating efficient billing procedures for services rendered.
- Collaborated with team members to streamline administrative tasks, improving overall office efficiency and patient experience.
- Maintained confidentiality of patient records in compliance with HIPAA regulations, ensuring data security at all times.
- Checked patients in and out electronically via computer system.
- Managed front desk operations including filing, sorting mail, faxing documents.
- Scanned documents into EMR systems accurately and efficiently.
- Scheduled patient appointments and maintained electronic medical records.
- Processed payment transactions for cash, checks, and credit and debit cards.
- Scanned and documented new patient information in electronic health records for registration purposes.
- Greeted patients immediately upon arrival, providing excellent customer service.
Dermatology Medical Assistant
Stanford Health Care
Redwood City, CA
01.2023 - 01.2024
- Assisted in patient intake by gathering medical history and confirming appointment details.
- Prepared examination rooms, ensuring all necessary supplies and equipment were ready for procedures.
- Educated patients on proper skincare routines and post-treatment care to enhance recovery.
- Supported dermatological procedures by preparing instruments and assisting in minor surgeries when needed.
- Trained new staff on office protocols and patient interaction techniques to promote a cohesive team environment.
- Provided patient education on skin care and dermatology treatments.
- Performed administrative tasks including scheduling appointments, maintaining records, and filing paperwork.
- Collected vital signs including blood pressure, temperature, pulse rate, respiration rate, height, and weight.
- Prepared exam rooms for each patient visit by stocking supplies and ensuring cleanliness.
Gastroenterology Medical Assistant
Stanford Health Care
San Jose Ca
2022 - 2023
- Administered patient assessments and collected vital signs to ensure accurate health records.
- Facilitated communication between healthcare providers and patients to enhance care coordination.
- Managed appointment scheduling and maintained organized patient files for efficient operations.
- Assisted in laboratory procedures, ensuring compliance with safety protocols and accuracy of results.
- Implemented electronic health record systems, streamlining patient data access for medical staff.
- Oversaw inventory management of medical supplies, reducing shortages through proactive ordering processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant internal medicine
Roots Community Health Center
San Jose, CA
07.2019 - 01.2022
- Assisted healthcare providers with patient examinations and procedures to improve care delivery.
- Managed patient scheduling and coordinated appointments to optimize clinic workflow efficiency.
- Maintained accurate medical records and documentation to support compliance and quality standards.
- Communicated effectively with patients regarding treatment plans, fostering trust and understanding.
- Administered medications and vaccinations per established protocols, enhancing patient safety and outcomes.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
Education
Medical Assistant - undefined
Bay Area Medical Academy
San Jose, CA01.2018
GED - undefined
Santa Clara county office of education
San Jose, CA01.2015
Skills
- Initiative-taking
- Healthcare industry
- Patient check-in and check-out
- Medical receptionist experience
- Letter preparation
- Workflow optimization
- Pre-hospital care
- Office administration
- Patient registration
- Electronic medical records
- Medical office procedures
Certification
CPR
Timeline
Medical Assistant
Dignity Health Care
08.2025 - 2026
Dermatology Medical Assistant
Stanford Health Care
01.2023 - 01.2024
Medical Assistant internal medicine
Roots Community Health Center
07.2019 - 01.2022
Medical Assistant - undefined
Bay Area Medical Academy
GED - undefined
Santa Clara county office of education
Gastroenterology Medical Assistant
Stanford Health Care
2022 - 2023