Miriam Javier
Antioch,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the position of Clinical Call Representative . Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Medical Assistant
John Muir Medical Center
10.2021 - Current
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
- Assisted in training new hires, sharing best practices for navigation, time management, and safety protocols.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Checked patient insurance, demographic, and health history to keep information current.
Medical Assistant
Concentra Urgent Care
10.2017 - 10.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Medical Assistant
Unitek College
Concord, CA09-2017
High School Diploma -
Concord High
Concord, CA06-2014
Skills
- Customer service
- Multitasking
- Flexible and adaptable
- Problem-solving
- Teamwork and collaboration
- Initiative-taking
- HIPAA compliance
- Professionalism
- Empathy and patience
- EMR / EHR
- Administering vaccines
- Bilingual (spanish)
Timeline
Medical Assistant
John Muir Medical Center
10.2021 - Current
Medical Assistant
Concentra Urgent Care
10.2017 - 10.2021
Medical Assistant
Unitek College
High School Diploma -
Concord High
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