SONIA ORTIZ

Operations Supervisor

Viant Medical

09.2003 - 03.2025

Assisted in daily operations to ensure efficient workflow and adherence to safety protocols.
Learned and utilized inventory management systems to track supplies and optimize stock levels.
Supported team members in executing operational tasks, enhancing overall productivity.
Adapted quickly to new processes and tools, contributing to a smooth operational environment.
Engaged with colleagues to foster a cooperative team atmosphere focused on shared goals.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Developed and implemented training program for new hires, accelerating their time to full productivity.
Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
Spearheaded task force to address and resolve recurring operational bottlenecks, significantly improving process efficiency.