Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sonia Rodriguez

El Paso

Summary

Dynamic Credit and Collection Manager with a proven track record at Regional Finance, excelling in debt recovery strategies and client relations. Expert in credit analysis, I successfully reduced bad debt write-offs while leading a high-performing team. Adept at negotiation and strategic planning, I consistently achieved corporate goals and enhanced cash flow.

Overview

20
20
years of professional experience

Work History

Credit and Collection Manager

Regional Finance
El Paso
02.2017 - 01.2025
  • Managed credit evaluations for new and existing customer accounts.
  • Supervised collection activities to secure timely payments from clients.
  • Trained staff on effective collection strategies and procedures.
  • Established client relationships to enhance communication regarding payments.
  • Analyzed credit reports to assess customer creditworthiness and associated risks.
  • Prepared monthly reports detailing account receivable status and trends.
  • Developed strategies to reduce bad debt write-offs and improve cash flow.
  • Negotiated payment plans with delinquent customers, ensuring policy compliance.

Credit and Collection Manager

Noble Finance Corporation
El Paso
04.2008 - 01.2017
  • Supervised and managed eight employees in recruitment and hiring processes.
  • Analyzed applicants' financial status, credit, and property to assess loan feasibility.
  • Organized collection workload by delinquency degree, assigning accounts for resolution.
  • Assisted team members with difficult collection cases to enhance performance.
  • Achieved monthly corporate goals while maintaining a personal account portfolio.
  • Prepared daily reports and end-of-month summaries for management review.
  • Accounted for daily bank deposits to ensure accurate financial records.
  • Maintained low delinquency rates, exceeding company standards and increasing revenue.

Bank Teller

Wells Fargo Bank
01.2008 - 04.2008
  • Handled routine financial transactions such as deposits, withdrawals, advances, loan payments, check cashing and balanced these transactions daily while ensuring a positive interaction with customers and non-bank customers
  • Arranged money received money in cash box and coin dispensers according to denominations
  • Filed and maintained currency of authorization signature cards alphabetically for rapid referral by banking staff
  • Maintained cash availability and accounting of Automated Teller Machine (ATM) on a daily basis
  • Balanced currency, coins and checks in cash drawers at the end of shifts

Branch Manager

Security Finance Corporation
10.2004 - 08.2005
  • Accountable for administrative office operations
  • Created methods to meet and exceed sales quotas
  • Coordinate collections and court proceedings for default loans
  • Prepared Federal Income Tax returns
  • Perform quarterly onsite reviews with clients to discuss age of accounts rate of recovery and amount of placements and all high balance recoveries

Education

High School Diploma -

Deming High School
Deming, NM
05-1995

Skills

  • Account management and client relations
  • Invoice processing and payment transactions
  • Time management and prioritization
  • Customer focus and satisfaction
  • Credit analysis and control
  • Financial reporting and cash flow management
  • Debt collection and recovery strategies
  • Staff training and development
  • Negotiation and problem-solving skills
  • Team leadership and collaboration
  • Strategic planning and execution
  • Payment processing and dispute resolution
  • Skip tracing and bankruptcy procedures
  • Portfolio management and credit approval

Languages

English
Professional
Spanish
Professional

Timeline

Credit and Collection Manager

Regional Finance
02.2017 - 01.2025

Credit and Collection Manager

Noble Finance Corporation
04.2008 - 01.2017

Bank Teller

Wells Fargo Bank
01.2008 - 04.2008

Branch Manager

Security Finance Corporation
10.2004 - 08.2005

High School Diploma -

Deming High School

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